Assistant Front Store Manager

Shoppers Drug Mart; Richmond Hill; On-site; CAD 50,000 - 70,000; Full time

Job summary

A retail pharmacy and convenience store in York Region is looking for a management professional to assist in overseeing store operations, focusing on enhancing the customer experience and supporting the team. The ideal candidate will have previous retail management experience and strong leadership skills, helping to maintain store standards and improve product flow. This role includes mentoring staff and ensuring strong compliance with company policies.

Qualifications

• Previous retail management experience.
• Ability to drive business and support corporate programs.
• Work effectively with a management team.

Responsibilities

• Maintain store standards to optimize customer experience.
• Assist with hiring and maintain wage administration.
• Manage labor scheduling to maximize productivity.

Skills

Planning, Judgement and Decision Making

Leadership and mentorship

Effective organization and planning skills

Interpersonal, coaching and communication skills

Time management

Job description

Overview

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY: To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.

Responsibilities

OPERATIONS:

• Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
• Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
• To help manage in conjunction with the FSM, labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity
• Ensures staffing levels are adequate to effectively operate the business

HUMAN RESOURCES:

• Complies with Human Resources Standards
• To help with hiring in conjunction with the FSM, hires and/or supports hiring for all departments, excluding Pharmacy
• Maintains wage administration within SLPH guidelines
• Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values

Qualifications

• Planning, Judgement and Decision Making
• Planning and preparation for Inventory Management
• Use judgment and decision-making skills to control expenses
• Provides effective leadership and ongoing mentorship and ensures development of all staff
• Efficient time management skills
• Able to prioritize activities quickly in response to changing initiatives
• Effective organization and planning skills

Experience

• Previous retail management experience
• Demonstrated ability to drive the business, led by example and support corporate programs
• Works effectively with management team
• Superior interpersonal, coaching and communication skills
• Business and financial acumen
• Relationship builder with key internal and external agencies

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

#EN #FS #SDMR #ON