Assistant Food & Beverage Operations Manager

Westin Hotels & Resorts; Vancouver; Vor Ort; CAD 65.000 - 80.000; Vollzeit

Benefits dieser Stelle

Bonus Eligible

Flexible Work Options

Comprehensive Benefits and Pension

Zusammenfassung

The Westin Bayshore Vancouver is seeking a Food and Beverage/culinary leader to supervise daily operations, monitor standards, and oversee budgets for restaurant venues and banquet events. You will manage supplies, uniforms, and staffing to meet guest needs and financial objectives.

A high school diploma with 3 years in F&B or a 2-year degree in Hospitality plus 1 year experience is required. You will lead a team, schedule shifts, enforce policies, and ensure consistent service, safety, and

Qualifikationen

• High school diploma or GED with 3 years' F&B experience.
• 2-year degree in Food Service Management, Hotel/Restaurant Management, Hospitality or related major with 1 year F&B experience.

Aufgaben

• Orders F&B supplies, cleaning supplies and uniforms.
• Supervises daily F&B/culinary shift operations and monitors compliance with F&B policies, standards and procedures.
• Maintains operating budgets and ensures standards and legal obligations are followed.
• Provides exceptional customer service and acts as a role model for guest relations.

Kenntnisse

management

team leadership

Ausbildung

High school diploma or GED; 3 years experience in F&B

2-year degree in Food Service Management / Hospitality; 1 year experience

Jobbeschreibung

Additional Information

Comprehensive Benefits and Pension, Bonus EligibleFlexible Work Options, 1 Year Contract Position to support in both Restaurant Venues and Banquet Events.

Job Number 26129350

Job Category Food and Beverage & Culinary

Location 1601 Bayshore Drive, Vancouver BC V6G 2V4, Canada VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: $65,000-$80,000 Annually

Bonus Eligible: Y

Job Summary

Supervises Food and Beverage (F&B)/culinary daily operations, and monitors compliance with all F&B policies, standards, and procedures. Assists in the ordering of F&B supplies, cleaning supplies, and uniforms. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

• Orders Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
• Supervises daily F&B/culinary shift operations and monitors compliance with all F&B policies, standards and procedures.
• Supports and supervises an effective monthly self inspection program.
• Operates all department equipment as necessary and reports malfunctions.
• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Maintains the operating budget, and verifies that standards and legal obligations are followed.
• Celebrates and fosters decisions that result in successes as well as failures.
• Communicates areas that need attention to staff and follows up to verify understanding.
• Coordinates cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements.
• Follows property specific second effort and recovery plan.
• Maintains availablility and is approachable to all team members.
• Demonstrates knowledge of the brand specific service culture.

Providing Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Serves as a role model to demonstrate appropriate behaviors.
• Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.
• Takes proactive approaches when dealing with guest concerns.
• Sets a positive example for guest relations.
• Stays readily available/approachable for all guests.
• Reviews comment cards and guest satisfaction results with employees.
• Responds in a timely manner to customer service department request.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Performs hourly job function if necessary.
• Extends professionalism and courtesy to team members at all times.
• Maintains budgets, operating statements and payroll progress report.
• Performs other duties, as assigned, to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: The Westin Bayshore Vancouver takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [e-mail] and a member of our Human Resources team will respond to your request.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.