Assistant en pharmacie - Temps partiel

Food Basics; London; On-site; CAD 30,000 - 60,000; Part time

Job summary

A retail company in London, Ontario is seeking a part-time Pharmacy Assistant. Responsibilities include dispensing medications, maintaining patient profiles, and providing exceptional customer service. The ideal candidate should have a Pharmacy Assistant program education and at least 2 years of retail pharmacy experience. The role requires strong interpersonal and organizational skills while being proficient with pharmacy software like Kroll.

Qualifications

• Minimum of 2 years in retail pharmacy.
• Ability to communicate clearly and listen carefully.
• Proficient with current PC systems.

Responsibilities

• Perform all aspects of the technical act of dispensing.
• Receive prescription refill requests and verbal prescriptions.
• Establish and maintain patient profiles.

Skills

Customer service skills

Organizational skills

Interpersonal skills

Language skills

Initiative

Education

Pharmacy Assistant program

Tools

MS Office programs

Pharmacy software (Kroll)

Job description

Position Title: Pharmacy Assistant – Part Time

Employment Type: Part-Time

Location: 509 Commissioners Road West, London, ON

Shift: Days, Evenings & Weekends

What You’ll Do

• Perform all aspects of the technical act of dispensing.
• Receive prescription refill requests and verbal prescriptions in accordance with all applicable laws and regulations.
• Establish and maintain patient profiles, and scan and file patient records.
• Contact prescribers for various functions.
• Answer phones and check IVR voicemail messages.
• Provide customer assistance with merchandise on the sales floor and at the cash register.
• Check emails and respond accordingly.
• Receive orders and ensure product received matches invoices and is received in good condition, and then is stored/put away appropriately.
• Perform inventory‑related tasks.
• Enter and reconcile invoices/credits and maintain shrink logs.
• Utilize wholesaler websites for various functions.
• Assist with dispensary paperwork as directed.
• Maintain store standards and conditions and may be assigned to clean dispensary, sweep floor, and clean shelves as required.
• Perform other duties as assigned by the Pharmacy Manager or Pharmacist.
• Follow all applicable Company policies and procedures, Government regulations, Health and Safety and Food Safety regulations.

Qualifications

• Education – Pharmacy Assistant program.
• Experience – Minimum of 2 years in retail pharmacy.
• Proficient with current PC systems, MS Office programs and pharmacy software (Kroll).
• Interpersonal skills to build strong working relationships and positive work environment.
• Language skills to communicate clearly and listen carefully in a respectful manner.
• Organizational skills to prioritize, plan ahead, manage time and be punctual.
• Customer service skills to achieve customer satisfaction by recognizing customer needs/wants.
• Receptive to constructive feedback for continuous improvement.
• Initiative to identify and complete tasks independently.

Key Relationships

The Pharmacy Assistant receives direction from the Pharmacy Manager, Pharmacist, and Pharmacy Technician. They interact with internal contacts, including Pharmacy Operations, Pharmacy Services, Pharmacy Merchandising, Inventory Control and Audit, Store Services, McMahon, and Metro IT. They engage with external contacts such as customers and direct pharmacy vendors like McMahon and Kroll Canada.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

Please note that we will only contact those whose applications are selected.

We respectfully request that agencies do not contact us or send us unsolicited applications.