ASSISTANT.E GÉRANT.E JUNIOR

La Vie en Rose Inc.; Alma; On-site; CAD 55,000 - 75,000; Full time

Job summary

La Vie en Rose Inc. in Alma, QC is seeking a dynamic Store Manager to lead a busy clothing retail team.

You will drive sales, mentor staff and ensure a welcoming environment that reflects our brand’s focus on feel-good femininity, including lingerie, sleepwear, and swimwear. As a key member of the management team, you will set daily goals, train associates, manage store operations, and collaborate with head office to deliver exceptional customer service.

Qualifications

• Must have previous team management experience in retail.
• Strong communication and leadership skills.
• Passion for fashion and lingerie/healthwear/ swimwear sectors.
• Ability to motivate and develop a high-performing team.

Responsibilities

• Support the assistant manager and manager in achieving sales goals.
• Motivate the team and ensure outstanding customer service.
• Lead HR activities: recruitment, training and attendance management.
• Assist with marketing and visual presentation through planograms and displays.
• Open and close the store; analyze sales and productivity reports.

Skills

Team management

Communication

Sales techniques

Customer service

Leadership

Job description

You’re the ideal candidate for us if:

• You have previous team management experience in a retail environment;


• You love clothing that celebrates feel-good femininity (like lingerie, sleepwear and swimwear);


• You’re a natural leader who knows how to motivate a team;


• You’re sociable, a good communicator and a strong team player;


• You listen to the needs of both your customers and your team;


• You set goals for yourself and always achieve them with the help of your team;


• You’re proactive and conscientious;


• You’re looking for a career that constantly offers new challenges;


• You’re open to working holidays and longer hours during busy periods (depending on your availability);


• You’re functionally bilingual (an asset).

Ready to put your management skills to work? Join a fun and dynamic team filled with professional challenges and plenty of opportunities to grow!

What a typical workday looks like

As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.

Sales:

• Train your team members to provide strong customer support - teach them the best sales techniques and make sure they’re familiar with all product features;


• Provide customers with a warm welcome and help them find everything they’re looking for - answer their questions and explain the products (quality, materials, technical features);


• Coordinate store activities and tasks with the management team;


• Keep the store running smoothly and ensure your team provides outstanding customer service;


• Achieve your personal sales goals (don’t worry, our training will help you get there!);


• Share all necessary information with your team to achieve your joint sales goals.

Human resources:

• Mobilize your team and create a positive work environment that fosters the pursuit of excellence, while helping instill a sense of pride and belonging in being a part of the La Vie en Rose team;


• Bring our vision, mission and brand culture to life on the job and share them with your team;


• Demonstrate leadership and act as an inspiring role model at all times;


• Build a high-performance team - recruit, prepare and train the next generation of employees, and source the best candidates for the various roles;


• Manage team members’ absences/lateness.

Marketing and visual presentation:

• With the help of your team, create an attractive and inviting store based on our planograms;


• Stay on top of what the competition is doing;


• Reflect the brand image to build a steady and loyal customer base;


• Help with planning incoming orders and make sure visual displays are set up efficiently;


• Help maintain the look and cleanliness of the store and backstore;

Administration:

• Analyze sales, in-store traffic and productivity reports and share the results with your team;


• Open and close your store;


• Respect and apply the policies and procedures of the various head office departments (we’ll explain everything to you!);


• Perform other duties where needed to support the team.

PERMANENT, FULL-TIME