Assistant Director of Human Resources

The Institute for Performance and Learning; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

The Ritz-Carlton Toronto is seeking a Human Resources Manager to assist the Director of Human Resources in executing strategies to attract, retain, and develop a diverse premiere workforce.

You will lead HR activities across staffing, compensation, employee relations, training, and compliance with SOPs and applicable laws, ensuring services meet employee and business needs.

The role emphasizes collaboration with managers, external recruitment sources, and a strong commitment to equal opportunity.

Qualifications

• High school diploma or GED with 4 years HR/related experience.
• 2-year degree in Human Resources, Business Administration, or related major; 2 years HR experience.

Responsibilities

• Ensures open positions are advertised to attract a diverse candidate pool.
• Maintains the open position listing for internal and external candidates.
• Works with Employment Administrator to source external recruitment sources.
• Networks with local organizations to source candidates for openings.
• Facilitates interdepartmental transfers and promotions within the brand properties.
• Oversees selection and offer processes for hourly employees per SOPs.
• Partners with managers to recruit for management roles and negotiate offers.
• Ensures compliance with key policies and interview guidelines.
• Ensures wages are paid per SOPs and applicable laws.
• Educates employees on benefits and administers benefits program.
• Supports staff development, performance appraisals, and progression plans.
• Maintains open-door policy and effective employee communication.

Education

High school diploma or GED; 4 years HR/related experience

2-year degree in HR, Business Admin, or related; 2 years HR experience

Job description

JOB SUMMARY

Assists the Director of Human Resources in executing strategies that serve to attract, retain, and develop diverse premiere talent. Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations, and training and development. Executes against objectives outlined in the Human Resources Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable regulations and Standard Operating Procedures.

CANDIDATE PROFILE

Education and Experience

• • High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.
• • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

OR

CORE WORK ACTIVITIES

Managing the Staffing and Recruiting Process

• • Ensures open positions are advertised in appropriate venues to attract a diverse candidate pool.
• • Ensures the open position listing is in a visible location for both internal and external candidates.
• • Works with Employment Administrator to establish and maintain contact with external recruitment sources (e.g., state job service, local colleges, recruiting agencies, and community based organizations).
• • Networks with local organization and peers to source candidates for current or future openings (e.g., Hotel Association).
• • Facilitates interdepartmental transfers and promotions and transfers or promotions to other properties within this property brand.
• • Oversees the selection and offer processes for hourly employees to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection are documented, applicants receive status notifications).
• • Partners with department managers and recruiting professionals to recruit management positions, make hiring decisions and negotiate job offers in accordance with SOPs.

Managing Legal and Compliance Practices

• • Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation).
• • Ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked.
• • Ensures wages are paid in accordance with Standard Operating Procedures and federal and state laws (e.g., employee pay for meeting attendance, wages limited to maximum rate of pay, entry level rates paid to new hires, overtime provisions in place, separation pay).
• • Ensures drug screening and background checks are completed in accordance with brand's Standard Operating Procedures.

Managing Benefits Education and Administration

• • Manages Workers Compensation claims to ensure appropriate employee care and costs management.
• • Educates employees on benefits package.
• • Educates HR team on the various types of benefits available and eligibility requirements.
• • Provides an overview of employee benefits to the management team enabling them to educate their employees and answer routine questions.
• • Ensures that department has the available resources on hand to administer employee benefits.

Managing and Conducting Staff Development Activities

• • Ensures hourly performance appraisal processes are in place.
• • Assists in identifying key drivers of employee satisfaction and supports managers in addressing issues with written plans and actions.
• • Coaches managers on progressive discipline process.
• • Ensures development plans are in place (e.g., goals documented, progress towards goal achievement is measured).

Managing Employee Relations and Human Resources Communication

• • Utilizes an “open door” policy to address employee problems or concerns in a timely manner.
• • Ensures effective employee communication channels are established and active in.
• • Analyzes accident trends and reports these trends to the management team.
• • Monitors work environment for signs of union organization.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants

The Ritz-Carlton Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [e-mail] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

This posting is for an existing vacancy.