Assistant Deli / Cheese Manager

Farm Boy; Toronto; On-site; CAD 30,000 - 40,000; Full time

Job summary

A fresh food grocery chain in Toronto is looking for a new team member to provide excellent customer service and ensure a high-quality shopping environment. This position requires strong organizational skills and the ability to work effectively in a team. Candidates with retail experience and bilingual abilities in English and French are especially encouraged to apply. Flexible working hours are expected, including evenings and weekends.

Benefits

Accommodation available for applicants with disabilities

Qualifications

• Superior customer service and interpersonal skills are essential.
• Experience in a retail environment or related education is an asset.
• Ability to work with little supervision and maintain cleanliness.

Responsibilities

• Provide superior customer service aligned with company vision.
• Handle customer questions confidently and knowledgeably.
• Ensure products are high quality and presentation meets standards.

Skills

Customer service

Organizational skills

Interpersonal skills

Attention to detail

Fluency in English

Fluency in French

Job description

Overview

At Farm Boy, it is our mission to create a fun, fresh experience for all. Farm Boy is passionate about delivering a unique fresh food shopping experience and fulfilling our commitments. As we continue to grow within Ontario, Farm Boy is excited to welcome new team members who share our passion for providing the best fresh shopping experience.

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Have a passion for food and knowledgeably handle all customer questions or comments confidently.
• Utilize Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
• Package, stock and rotate display counters ensuring that product is of high quality and correctly signed.
• Keep the work, storage and store areas clean and safe at all times by performing general housekeeping as required, including sweeping, mopping and dusting.
• Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
• Perform designated opening and closing procedures and offer assistance to other team members as requested.
• May be requested to undertake other related duties on a periodic basis.

Qualifications

• Superior customer service, organizational and interpersonal skills.
• Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
• Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
• Ability to work in a team environment with clear and effective communication style, both written and oral.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment

• Required to stand for long periods of time during shift.
• Required to lift, carry or handle heavy objects.
• Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

Additional Information

Accommodation is available upon request for applicants and employees with disabilities.