Assistant Chef Manager

Farm Boy Inc.; Aurora; On-site; CAD 45,000 - 60,000; Full time

Job summary

A grocery retail company in Canada is looking for a supervisory position focused on providing excellent customer service. Responsibilities include assisting the Department Manager, training team members, managing office tasks, and ensuring a high-quality shopping experience. The ideal candidate will have a post-secondary education in business and at least one year of supervisory experience. Bilingualism in English and French is a plus.

Qualifications

• 1 year of supervisory or management experience in a similar role.
• Abilities to work in fast-paced environments.
• Fluency in English and French is a plus.

Responsibilities

• Provide customer service and assist the Department Manager.
• Support team development through training and coaching.
• Manage inventory and office tasks.

Skills

Customer service

Organizational skills

Interpersonal skills

Analytical skills

Communication

Decision-making

Adaptability

Education

Post-secondary education in business

Job description

Job Description

This position is responsible for assisting the Department Manager in the achievement of company, store and department goals as communicated by the Store Manager and Department Manager. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Assist in the development of the team by supporting the training, coaching and recognition while maintaining a high level of confidentiality and trust.
• Effectively communicate and support the team with huddles, product knowledge, corporate policies and procedures and Health and Safety.
• Floor support and supervision, including serving customers, merchandising and rotation, breaks and general department cleanliness.
• Support office management (e.g. completing inventory and orders, invoices, scheduling, payroll).
• May be requested to undertake other related duties on a periodic basis.

Qualifications

• Typically requires completion of a post‑secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
• Excellent organizational, interpersonal and analytical skills.
• Clear and effective communication style, both written and oral.
• Good judgment and decision‑making abilities while communicating with customers and Farm Boy team members.
• Ability to learn manual and automated systems/tools.
• Skilled at working in a fast‑paced environment while maintaining priorities and a high level of performance.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment

• Providing service to several people or departments, working under many simultaneous deadlines.
• Required to stand and walk for long periods of time during shift.
• Required to lift, carry or handle heavy objects.
• Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

Additional Information

Accommodation is available upon request for applicants and employees with disabilities.