Assistant Aquatics Manager

WD Swim; Richmond Hill; On-site; CAD 34,000 - 41,000; Full time

Job summary

White Dolphin Swim (WD Swim) in Richmond Hill, Ontario is seeking an Assistant Aquatics Manager to support daily operations, oversee swim programs, and supervise staff. You will ensure safety, quality, and smooth program delivery for learners and families.

The role focuses on leadership, scheduling, and hands-on management of lessons, lifeguard coverage, and staff development in a busy swim school environment.

Qualifications

• Experience in swimming instruction, lifeguarding, or aquatic supervision.
• Ability to lead, supervise staff, and coordinate schedules.
• Strong communication and safety-focused mindset.

Responsibilities

• Support day-to-day aquatic operations and program delivery.
• Coordinate lesson schedules, staff assignments, and pool usage.
• Monitor program quality and safety across classes and events.
• Assist with staff onboarding, training, and feedback.
• Prepare operational reports and communicate needs to management.

Skills

Leadership

Aquatic supervision

Swimming instruction

Lifeguarding

Staff coordination

Program planning

Communication

Job description

Pay: CA$25.00-CA$30.00 per hour Company: White Dolphin Swim (WD Swim) Location: Richmond Hill, Ontario Job Type: Full-time/Part-time (Permanent) Reports To: Aquatic Manager Compensation: $25 - $30 per hour

Job Overview

White Dolphin Swim (WD Swim) is looking for a motivated and hands-on Assistant Aquatics Manager to support the daily operations of our swim school. This role is ideal for someone with a background in aquatics, swimming instruction, lifeguarding, or sports coaching who is ready to take the next step into aquatic leadership and management. Working closely with the Aquatic Manager, you will help oversee swim programs, coordinate staff schedules, support and supervise aquatic staff, and maintain high standards of water safety and program quality. You will play an important role in ensuring that swimming lessons run smoothly, instructors are supported, and swimmers and families have a safe, positive, and enjoyable experience. We are looking for a dependable, organized, and proactive individual with strong swimming skills, sound judgment, and a passion for developing people and delivering high-quality aquatic programs.

Key Responsibilities

Aquatic Operations and Program Coordination

• Support the day-to-day operations of the swim school, including pool activities, swimming lessons, and aquatic programs.
• Coordinate swim lesson schedules, staff assignments, pool usage, and coverage to ensure smooth and timely program delivery.
• Monitor ongoing classes and daily operations to maintain program quality and consistency.
• Assist with planning and implementing swim programs, training activities, and special aquatic events.

Staff Supervision and Development

• Provide day-to-day guidance and support to swim instructors, lifeguards, and deck supervisors.
• Help ensure staff follow established procedures, teaching standards, and organizational policies.
• Assist with staff onboarding, training, performance feedback, and ongoing development, as assigned.
• Help address staffing concerns, scheduling conflicts, and operational challenges promptly and professionally.

Water Safety and Risk Management

• Monitor pool activities and help maintain a safe environment for swimmers, staff, and guests.
• Reinforce water safety practices and ensure staff follow applicable safety procedures.
• Respond appropriately to incidents and emergencies within the scope of training and certification.
• Assist with incident documentation, reporting, and follow-up actions.

Administration and Reporting

• Maintain accurate records relating to staff schedules, attendance, certifications, and program operations.
• Assist with operational reports, data tracking, and internal communications.
• Communicate effectively with management and aquatic staff regarding scheduling, program delivery, and operational needs.
• Identify opportunities to improve workflow, staff coordination, safety practices, and the overall swimmer experience.

What We're Looking For

We are seeking a proactive and approachable leader who enjoys working in a hands-on aquatic environment. The ideal candidate takes initiative, supports their teammates, communicates effectively, and understands the importance of balancing operational efficiency with swimmer safety and customer satisfaction. This is an excellent opportunity for an experienced swim instructor, lifeguard, or aquatic supervisor looking to grow into a management role within a swim school.

Schedule

This is an on-site position requiring flexible availability, including weekday evenings and weekends, according to swim program schedules and operational requirements.

Qualifications and Skills

• Previous experience in swimming instruction, lifeguarding, aquatic supervision, pool operations, or a related field.
• Strong swimming ability and a solid understanding of swimming techniques, lesson delivery, and water safety.
• Demonstrated leadership, organizational, problem-solving, and communication skills.
• Current Standard First Aid and CPR-C/AED certification, as required for the position.
• Current Lifesaving Society certifications, such as National Lifeguard (NLS) or relevant instructor qualifications, are an asset; willingness to obtain additional required certifications, where applicable.
• Ability to remain calm, professional, and decisive in a dynamic pool environment.
• Strong attention to detail and the ability to manage competing priorities.
• A reliable, punctual, and team-oriented approach to work.
• Availability to work weekday evenings and weekends based on operational needs.