Assessment and Awareness Officer

Government of Nova Scotia; Halifax; On-site; CAD 58,000 - 72,000; Full time

Benefits offered by this job

Defined Benefit Pension Plan

Health insurance

Dental

Job summary

The Office of the Information and Privacy Commissioner (OIPC) is seeking an Assessment & Awareness Officer to conduct preliminary assessments on contacts and determine jurisdiction under the IPC mandate. The role includes promoting awareness, assisting in training, and preparing official reports and correspondence.

Responsibilities cover communications, website management, and coordinating with government organizations while providing senior administrative support and acting as Records Analyst

Qualifications

• Related university or college degree or diploma in a relevant field (e.g. law, public administration, business administration).
• Excellent verbal and written communication skills with professionalism, tact, and diplomacy.
• Ability to present complex information clearly and to de-escalate tense interactions with upset individuals.
• Strong discretion and the ability to handle confidential documents.
• Experience in legal, policy or research environments is preferred.
• Ability to think critically, take initiative and suggest improvements.
• Experience dealing with stakeholders and managing information requests within scope of privacy and access laws.

Responsibilities

• Handle incoming contacts for IPC and perform preliminary assessments to determine jurisdiction.
• Promote awareness of the IPC's role and responsibilities; assist in logistics for presentations and training; prepare and disseminate reports and notices.
• Maintain and monitor website and social media; build collaborative relationships with government organizations.
• Provide senior level secretarial and office administration support; act as backup to Intake Manager and Records Analyst.

Skills

Verbal and written communication

Discretion and confidentiality

Conflict resolution

Critical thinking

Education

Related university or college degree

Job description

Competition # : 49869

Department: Office of the Info & Privacy Comm

Location: HALIFAX

Type of Employment: Term

Union Status: Exclusion - Non Union - NSPG

Closing Date: 05-Oct-26 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

The Office of the Information and Privacy Commissioner (OIPC) (formerly known as the Freedom of Information & Protection of Privacy Review Office) provides impartial oversight of compliance with the governing access and privacy legislation. The OIPC delivers administrative justice to applicants by conducting investigations and mediations of complaints and reviews, issuing formal public reports, developing of educational materials and providing independent advice on access and privacy matters at the request of public bodies, municipalities and health information custodians.

About Our Opportunity

In handling all incoming contacts on behalf of the Information and Privacy Commissioner (Review Officer) (IPC), the Assessment & Awareness Officer conducts preliminary assessments when communicating with callers to determine if the complaint/inquiry/request is within the jurisdictional scope of the mandate of the IPC.

This position also promotes awareness, access and understanding of the role of the OIPC through the dissemination to information of stakeholders who contact the OIPC; by assisting in the logistics of presentations and training sessions and in some cases representing the OIPC at events; by preparing, proofing and disseminating Review Reports, Annual Reports, tools, press releases, correspondence, and notes drafted by the Commissioner and senior staff; by maintaining and monitoring website and social media accounts; and by developing and maintaining a network of collaborative working relationships with government organizations.

Working under the IPC, the Assessment & Awareness Officer provides senior level assistance and is responsible for the efficient and effective operation of the OIPC; works independently, providing confidential secretarial and office administrative support to the IPC, and other OIPC staff; acts as back-up to the Intake Manager; and acts as the Records Analyst.

Primary Accountabilities

• Complaint resolution and research;


• Promoting awareness of the Office of the Information and Privacy Commissioner’s role, function and responsibilities;


• Information and Privacy Commissioner support; and


• Office management and office administration.

Qualifications And Experience

• Related university or college degree or diploma (e.g. law, public administration, business administration, law enforcement, information management)


• More than three years of experience in a legal, policy or research environment, or an acceptable equivalent combination of experience and training.


• A working knowledge of legislation and regulations (federal, provincial and/or municipal) related to privacy and access and be able to use that knowledge to make competent, defensible decisions and plans.


• The ability to present complex information in an accessible manner.


• Dealing with sometimes frustrated and upset individuals, employing strong conflict resolution skills to de-escalate situations.


• Excellent verbal and written communication skills with a high degree of professionalism, tact, and diplomacy.


• A proven ability to employ discretion and deal appropriately with confidential and secret documents.


• Using critical thinking and problem solving to take initiative and identify opportunities to improve the way things are done.

The Following Would Be Considered An Asset

• Previous experience working in an independent oversight office.


• Experience working with the STAR/STOR or similar filing system.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

Additional Information

This is a TERM employment opportunity with anticipated end date of November 28, 2027.

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career


• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies


• Countless career paths


• A Dynamic, client-focused office environment where service excellence and teamwork are our focus.

Pay Grade:

EC 06

Salary Range:

$2,217.93 - $2,772.41 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Persons of African Descent, Racialized Persons, Persons with Disabilities, 2SLGBTQIA+ Persons and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement:

We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at [e-mail].

Current government employees may access this posting through the link below:

PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

If you are receiving a pension from the Nova Scotia Public Service Superannuation Plan (PSSP) or any related plans, you cannot receive pension payments while contributing to the same plan. If you accept a position that requires PSSP contributions, your pension payments must be stopped. Please contact the Nova Scotia Pension Services Corporation for more information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [e-mail].