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GreenTech Resources Worldwide Canada; Regina; On-site; CAD 30,000 - 60,000; Full time

Job summary

A technology solutions firm is seeking technical support personnel in Regina, Canada. The role involves troubleshooting software and hardware issues, offering solutions, and assisting clients with their technical concerns in a permanent position. Candidates should have a degree in computer science or IT, along with certifications in major platforms like Microsoft or Linux, and prior experience in tech support. Salary ranges from $31.00 to $46.75 per hour, depending on experience.

Qualifications

• Degree in computer science or information technology is required.
• Certification for Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support is preferred.

Responsibilities

• Discovering hardware and software solutions.
• Troubleshooting technical problems.
• Identifying and repairing flaws.
• Managing several cases at once.

Skills

Detail-oriented

Problem-solving

Knowledge of Windows/Linux/Mac OS

Experience with remote desktop applications

Education

Degree in computer science or information technology

Tools

Help desk software

Microsoft certification

Linux certification

Cisco certification

Job description

GreenTech Resources Worldwide Canada | Full time

Regina Central, Canada | Posted on 03/12/2025

Responsibilities

• Discovering hardware and software solutions
• Troubleshooting technical problems
• Identifying and repairing flaws
• Troubleshooting network issues
• Hardware and software installation and configuration
• Speaking with customers to quickly determine the source of their problem
• Giving customers timely and accurate feedback
• Customers are guided through a series of steps to solve a problem
• Following up with clients to ensure the issue has been resolved
• Replace or repair the required components
• Assisting with the deployment of new applications
• Support is provided in the form of procedural documentation
• Managing several cases at once
• New technologies are being tested and evaluated
• Checking the electrical safety of equipment

Requirements

• Degree in computer science or information technology is required
• It is advantageous to be certified for Microsoft, Linux, or Cisco
• Prior experience in tech support, desktop support, or a related role is preferred
• Knowledge of Windows/Linux/Mac OS
• Working knowledge of remote desktop applications and help desk software
• Detail-oriented and problem-solving abilities are required

Terms of Employment

• Permanent Position

Salary: $31.00 - $46.75 per hour

Required Years of Experience: 1 to 2 years

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We are a Canadian Immigration, Recruitment & Settlement company based in Canada with multiple branches across the globe. We help our clients who have decided to take the plunge and relocate to the land of opportunities, by offering services related to the scope of employment and education. We at GTR Worldwide ensure that we offer visa consultancy services pertaining to Canada in the best way to make immigrants feel at home. We assist a wide range of clients and agents from all over the world and work to build their strengths and confidence that would, in turn, help them to flourish in the country.

Disclaimer: The job postings published by GTR Worldwide on this website are for future openings. Postings are based on jobs that are in demand for the coming years in Canada. Due to high volumes of applications received, this website cannot guarantee if any of the positions are still open and employment to everyone applying for the positions.

GTR Worldwide is not responsible for the wages, working conditions, safety or any other aspects of employment. Every candidate is responsible to do their own research about the organization and make wise decisions before accepting any position or offer.

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