Applications Engineer (or Designer depending on PENG. status), Americas

Mpac Lambert; Mississauga; On-site; CAD 70,000 - 85,000; Full time

Job summary

A packaging equipment company based in Mississauga is looking for a technically skilled professional to prepare equipment proposals, ensure customer satisfaction, and collaborate with various departments. Candidates should have a degree in Electrical or Mechanical Engineering and experience in highly engineered capital equipment. Strong communication and organizational skills are essential.

Qualifications

• 3-5 years’ experience in quoting or engineering of highly engineered capital equipment.
• Ability to develop and maintain a technical understanding of Mpac products.
• Excellent written and verbal communication skills.

Responsibilities

• Prepare equipment & system proposals as required by Sales.
• Create and propose concepts for the customer.
• Review customer-required safety and electrical specifications.

Skills

Communication skills

Customer-focused

Organizational skills

Technical understanding

Education

Degree or Technical Education in Electrical or Mechanical Engineering

Tools

AutoCAD

Microsoft Office

Job description

Primary Responsibilities

• Prepare equipment & system proposals as required by Sales.
• Create and propose concepts for the customer that align with market trends and promote the development of standard product lines.
• Review customer-required safety and electrical specifications.
• Prepare accurate cost estimations for proposals.
• Secure OEM proposals from outside vendors as required.
• Support outside selling activities.
• Understand customer decision-making processes and criteria.
• Respond to customer inquiries in a timely, professional manner.
• Coordinate with all departments, the agent, and the customer to ensure quotes are available on time, complete, accurate, and of high quality.
• Act as the voice of the customer within Mpac.
• Represent Mpac with agents and customers as necessary to close orders, answer technical questions, and provide appropriate packaging solutions.
• Provide input into and maintain databases (customer/market/competitor intelligence).

Secondary Responsibilities

• Keep current with latest and emerging industry regulations and codes related to packaging equipment system design and operation.
• Support Project Managers during order execution.

Knowledge & Skills Required

• 3-5 years’ experience in quoting or engineering of highly engineered capital equipment.
• Degree or Technical Education in Electrical or Mechanical Engineering with focus on Robotics, Automation, and controls.
• Ability to develop and maintain a technical understanding of Mpac products.
• Excellent written and verbal communication skills.
• Highly customer-focused.
• Strong organizational skills, able to set priorities and meet deadlines.
• Good computer skills (Microsoft Office, AutoCAD).

Physical Demands

• Most work is performed in an office environment with occasional trips to the assembly floor and warehouse.
• Hearing acuity required for safety reasons on the assembly floor.
• Exposure to high noise levels from machines during visits.
• Most work is done while sitting.
• Work involves prolonged computer use.

Hardware & Software Requirements

• One desktop computer, keyboard, 2 monitors, mouse, 3D mouse.
• Relevant software includes AutoCAD, SmarTeam, Dayforce, ShareFile.
• Adherence to company computer policies is required.

Working Conditions & Environment

• This position may require long hours to meet deadlines.
• Proper grooming and attire according to Mpac standards are mandatory.
• Adherence to dress code policy is mandatory.
• Maintain a professional and courteous demeanor.

Desired Behavioral Competencies

• Ethical behavior — align with Mpac standards and organizational values.
• Impact and influence — work effectively with others, even without formal authority.
• Achievement motivation — results-oriented with high standards.
• Effective communication — speak, listen, and write clearly and timely.
• Negotiation skills — seek win-win outcomes and know when to say no.
• Team leadership — support team success and promote shared vision.
• Decision-making — assess situations and make timely, well-informed decisions.
• Organization — prioritize, develop schedules, and monitor progress.
• Problem-solving — identify causes, gather information, generate solutions, and recommend actions.
• Detail-oriented with the ability to see the big picture.