Application Engineer - Eastern USA

EXFO; Quebec; Remote; CAD 70,000 - 90,000; Full time

Job summary

A technology company is seeking an Application Engineer to support sales growth in the Eastern USA. The role involves pre-sales activities, field evaluations, and maintaining product knowledge. Candidates must have at least three years of experience with communications test equipment, a degree in Telecommunications, Optics, or Engineering, and be willing to travel 25%-50%. Strong communication and interpersonal skills are essential.

Qualifications

• Minimum three years’ experience with communications test equipment or equivalent.
• English written and verbal proficiency is required.
• Ability to travel approximately 25%-50%.

Responsibilities

• Provide pre-sales support to the NEM and LAB customer base.
• Participate in field evaluations for customer training on EXFO solutions.
• Provide support presence at trade shows and customer demonstrations.

Skills

Communications technologies

High-speed transceivers

Photonics

Optical components

PIC technologies

Education

Degree in Telecommunications, Optics, Engineering, or equivalent

Tools

Testing and characterization tools (IL / PDL measurements, BERT, etc.)

Job description

Application Engineer - Eastern USA

FIELD APPLICATION ENGINEER - US NEMs and LABs Team

The candidate is responsible for supporting sales growth by working closely with the US NEM and LAB team. Location preference for is in the Eastern region of the United States, but will consider other locations based on strength of candidate. The market that you will be supporting will include Network Equipment Manufacturers, Photonics and Optical Component Manufacturers, Webscale Labs, and University Research Centers. The ideal candidate must have solid knowledge in Advanced Optics, Wafer / die Level Optical Probing, and High-Speed transmission testing.

What You'll Do

• Provide pre-sales support to the NEM and LAB customer base. This will include, but not be limited to, online or onsite demonstrations, presentations, evaluation support, and technical reviews of our products.
• Provide support presence at trade shows, conferences, and customer demonstrations focusing on technical product applications.
• Participate in field evaluations to ensure customers are properly trained and tutored on EXFO testing solutions.
• Work closely with the Business Unit to ensure the most up to date product information is being delivered to the market.
• Provide direct feedback to the Business Unit regarding competitive information and new feature requests received from the field.

Technical Skills

What We are looking For :

• Well versed in communications technologies, including high speed transceivers, photonics, active / passive optical components and PIC technologies.
• The candidate should have familiarity with testing and characterization of these technologies including IL / PDL measurements, polarization, BERT, scopes, protocol (Ethernet, OTN, etc.) as well as the ability to stay current with the latest emerging technologies.

Required Aptitudes

• Technical aptitude to understand customers’ use case and position EXFO’s solutions to meet their needs
• Self-Starter and able to communicate and interact with people at all levels
• Autonomous, well organized, and results-oriented, meets deadlines.
• Possess leadership qualities and good interpersonal and communications skills
• Excellent presentation, communication, and relationship building skills.

Must Have

Pertinent experience : Minimum three years’ experience with communications test equipment or equivalent

Language requirements : English written and verbal.

Education : Degree in Telecommunications, Optics, Engineering, or equivalent

Ability to Travel : Approximately 25%-50% travel required.