Application Analyst

Ledcor; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A major construction company in Edmonton is seeking an entry-level Application Analyst to support their Project Management Information System (PMIS). This role involves triaging service tickets, performing testing, and assisting with training materials. Candidates should have a degree or technical diploma in a related field and 1 year of relevant experience. The company values diversity and offers a competitive benefits package for employee wellbeing.

Benefits

Competitive total rewards package

Opportunities for skill development

Recognition for diversity and inclusion

Qualifications

• Minimum 1 year of experience in a related role.
• Exposure to enterprise systems such as InEight, JD Edwards, or similar.
• Experience supporting training or documentation efforts in a technical or business setting.

Responsibilities

• Triage and respond to ServiceNow tickets for PMIS modules.
• Perform regression testing and maintain the test case library.
• Collaborate with Senior Application Analyst for PMIS knowledge.

Skills

Attention to detail

Team collaboration

Structured procedures

Education

Degree or technical diploma in Business administration, engineering, technology, or related field

Tools

ServiceNow

Enterprise systems (InEight, JD Edwards)

Job description

Ledcor is seeking an Application Analyst to join our team and support the ongoing success of our Project Management Information System (PMIS). In this role, you’ll gain hands‑on experience with enterprise applications, system processes, and project management workflows while working alongside experienced professionals who will help you grow.

You will work closely with more experienced team members, the Module Owner contributes to the accuracy and consistency of system processes and supports training efforts by helping prepare materials and monitor usage. This is an entry‑level position designed to build foundational knowledge of PMIS Solution and business processes.

Join our team the True Blue team in Edmonton, AB today!

Essential Responsibilities

• Triage and respond to ServiceNow tickets for assigned PMIS modules, ensuring timely and accurate resolution of user requests. Escalate complex issues and track progress to closure
• Perform regression testing using predefined cases, maintain the test case library, and contribute to user documentation and support logs. Identify common system issues, document resolutions, and support PMIS stability
• Execute defined system processes (e.g., ACS management, UoM updates) under the guidance of the Senior Application Analyst. Conduct basic audits to monitor adherence to PMIS standards and flag inconsistencies
• Collaborate with the Senior Application Analyst to develop foundational knowledge of business processes and PMIS configurations that support operational needs
• Assist with creating and updating training materials, participate in “train-the-trainer” sessions, and help track user engagement and feedback
• Support training delivery by coordinating logistics and addressing basic user inquiries

Qualifications

• Degree or technical diploma in Business administration, engineering, technology, or related field
• Minimum 1 year of experience in a related role
• Exposure to enterprise systems such as InEight, JD Edwards, or similar project management or ERP tools
• Experience using ServiceNow or other ticketing systems
• Familiarity with construction or project‑based environments
• Experience supporting training or documentation efforts in a technical or business setting
• Interest in developing foundational knowledge of business processes and system configurations
• Demonstrated ability to follow structured procedures and learn new systems
• Strong attention to detail and ability to document processes accurately
• Proven ability to work collaboratively in a team environment and respond to guidance from senior staff
• Basic understanding of business operations or interest in learning how technology supports business processes

Work Environment

• Office based role

Additional Information

The Ledcor Group of Companies is one of North America’s most diversified construction companies. Ledcor is a company built on a rich history of long‑standing project successes.

Our workplace culture has been recognized as one of Canada’s Best Diversity Employers, Canada’s Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal‑opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page.