Application Administrator

Halifax Water; Halifax; On-site; CAD 70,000 - 90,000; Full time

Job summary

A major water utility in Halifax is seeking a Full Time Application Administrator to manage application installations and configurations. The ideal candidate has over 5 years of experience in application administration, knowledge of ITIL principles, and familiarity with GIS solutions. This position offers a competitive benefits package and a commitment to a diverse workforce. Applications are encouraged from all qualified individuals.

Benefits

Health insurance

Retirement plans

Paid holidays

Training opportunities

Qualifications

• 5 years experience as an Application Administrator.
• Hands-on experience with Microsoft Windows operating systems.
• Familiarity with ITIL principles.

Responsibilities

• Work with Business Units to capture their requirements.
• Plan and control the release of new application features.
• Perform application upgrades, testing, and patch management.

Skills

Application Administration

Microsoft Windows

GIS Solutions

SQL

Data Privacy

ITIL Principles

Education

Post Secondary Degree or Diploma in Computer Science

Job description

Halifax Water is inviting applicants for One Term Full Time Application Administrator in the Corporate Services Department. This is a unionized position in the CUPE local 1431. Halifax Water believes a diverse workforce positively contributes to its success, and the success of our community. We encourage applications from qualified African Nova Scotians, LGBTQ+ community, racially visible persons, women in non-traditional positions, persons with disabilities and Indigenous persons. Halifax Water encourages applicants to self-identify in the cover letter. Interested, qualified candidates are asked to submit a cover letter and resume, stating Competition #HW25-169E confirming their interest by 12:00 pm on November 5, 2025. As an IS Application Administrator, you will be responsible for the installation, configuration, support and maintenance of Halifax Water\'s Applications.

Responsibilities

• Strategy & Planning: Work with individual Business Units to ensure their requirements are adequately captured; document application configuration and architecture; maintain current industry knowledge, best practices and procedures; planning and execution of tasks related to execution of new application initiatives; consult with the Enterprise Architect to keep the Enterprise Architecture up to date.
• Acquisition & Deployment: Plan, test and control the release of new features.
• Operational Management: Perform break / fix on a priority basis utilizing the Halifax Water ticketing system; install, configure, upgrade, maintain and document the application environment; ensure best practices and security practices that Halifax Water policies are followed to protect corporate data; create and maintain workflows as required; create/update sites, lists, libraries, templates, themes, site definitions, content types, GIS Services, etc.; ensure all environments are synced (DEV, QA, PROD); perform upgrades, testing and patch management; monitor system usage including disk space and performance; keep track of all change requests for the application; manage all tickets related to the application; liaise with vendor as required; create custom database reports; training: keep current with required training for the appropriate applications and train staff in the use of the application; perform other related duties as assigned.

Qualifications

• Education: Post Secondary Degree or Diploma preferably in Computer Science, Information Technology, Geomatics, Geography, or equivalent training and experience.
• Experience: 5 years experience as an Application Administrator; hands-on experience with Microsoft Windows operating system environments; knowledge of applicable data privacy practices and laws; familiarity with ITIL principles; experience with administration of business applications; experience with GIS solutions for business applications; experience with SQL.
• Other Requirements: ITIL Foundations or willingness to obtain within 6 months of hire; plus one of the following certificates is preferred: Microsoft Certified Certification (e.g. MCSE, MCSA) or GIS Professional Certification (e.g. GISP); equivalent certification or experience may be considered; access to reliable transportation on an ongoing basis; willingness to undertake and maintain safety training: First Aid; Globally Harmonized System (GHS) (formerly WHMIS); additional safety training as identified by requirements.

About Halifax Water

As Atlantic Canada's Largest Water Utility, our purpose is to supply and safeguard sustainable, high-quality water services. Everything we do at Halifax Water is tied to our purpose. With employees dedicated to supplying high-quality services for water, wastewater, and stormwater, through a "One Team One Water" attitude, we can meet the challenges of a growing population, aging infrastructure, and increasing regulatory compliance. Halifax Water employees strive to be stewards of our environment and are fueled by a passion to serve our communities. We offer a competitive benefits package, including health insurance, retirement plans, long-term disability, paid holidays, vacation, sick leave, fitness incentives and more. We encourage development opportunities through on-the-job training, tuition assistance, eLearning, and classroom training. We are committed to a safe and hazard-free work environment and promote a safety-first culture. We are a public service utility operating critical infrastructure and provide emergency response training (EMO/ICS) to respond to emergencies. For more information, visit HalifaxWater.ca.