Appliance Service Technician - Delta (1025)

Trail Appliances; Delta; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading appliance retailer in Delta is seeking a Service Technician to diagnose and repair appliances in a dynamic, customer-focused environment. Ideal candidates will have the Appliance Service Technician Certificate and a minimum of 3 years' experience. Key responsibilities include evaluating appliance issues and providing exceptional service. This position offers competitive pay of $22 - $28 an hour, excellent benefits, and mentorship opportunities.

Benefits

Extended Health Benefits

Merit Performance

Generous employee discounts

Gym membership discount

Professional Development Programs

Employee Recognition Program

Company events

Paid Volunteer

Qualifications

• Minimum of 3 years’ experience servicing major appliance brands.
• Experience with sealed system repairs (refrigeration units) is an asset.

Responsibilities

• Evaluate, diagnose, and repair a wide range of appliances.
• Recommend and order required parts for repairs.
• Complete and submit all paperwork in a timely manner.
• Maintain a clean and organized vehicle and work environment.
• Provide professional and courteous service.
• Use service manuals for diagnostics.
• Communicate repair findings clearly to customers.
• Follow health and safety standards.
• Support junior apprentices.

Skills

Mechanical aptitude

Troubleshooting abilities

Exceptional communication skills

Time management skills

Detail-oriented

Education

Appliance Service Technician Certificate of Qualification

Valid Class 5 Driver’s License

C Gas Ticket issued by Technical Safety BC

CFC / ODS Certification

Certificate from an accredited institution

Job description

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers! Our core values : Integrity – We do what’s right, even when no one is looking. Improvement – We do it well. Then we do it better. Caring – We put ourselves in others’ shoes. Authenticity – We like people, not pretense. Determination – We kick down walls. We have everything except you Join our team at Trail Appliances as a Service Technician, where you'll play a vital role in diagnosing and repairing appliances in our customers’ homes. Whether you're a certified technician or working toward your certification, this position offers hands‑on experience, mentorship, and the opportunity to grow in a fast‑paced, customer‑focused environment.You’ll be responsible for evaluating appliance issues, completing repairs using manufacturer documentation, and delivering an exceptional service experience aligned with Trail’s values.

As a Service Technician, you will :

• Evaluate, diagnose, and repair a wide range of appliances (laundry, kitchen, refrigeration).
• Recommend and order required parts for effective repairs.
• Complete and submit all paperwork (repair reports, parts usage, etc.) in a timely manner per company standards.
• Maintain a clean and organized vehicle and work environment.
• Provide professional and courteous service at all customer touchpoints.
• Use service manuals and bulletins to perform accurate diagnostics.
• Communicate repair findings clearly to customers and elevate concerns as needed.
• Follow all health and safety standards and maintain equipment in safe working conditions.
• Support junior apprentices and actively engage in training opportunities.

To be successful in this role you should :

• Have an Appliance Service Technician Certificate of Qualification (C of Q) or enrollment in a registered apprenticeship program through SkilledTradesBC.
• Have a certificate from an accredited institution (Kwantlen Polytechnic University, BCIT) if applicable.
• Have a Valid Class 5 Driver’s License with a clean abstract.
• Have a “C” Gas Ticket issued by Technical Safety BC (required for gas appliance repair).
• Have CFC / ODS (Refrigerant Handling) Certification, from a recognized provider (HRAI or BCIT).
• Have a minimum of 3 years’ experience servicing major appliance brands.
• Have a proven mechanical aptitude and troubleshooting abilities.
• Experience with sealed system repairs (refrigeration units) is an asset.
• Have an exceptional communication, time management, and interpersonal skills.
• Be Detail-oriented with a customer-first attitude.

Why join Trail :

• Extended Health Benefits
• Merit Performance
• Generous employee discounts
• Gym membership discount
• Professional Development Programs
• Employee Recognition Program
• Company events
• Paid Volunteer

$22 - $28 an hour

INDHPWe inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team? We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.