Appliance Repair Technician

Royal York Property Management, inc.; Southwestern Ontario; Sur place; CAD 42 000 - 68 000; Plein temps

Résumé du poste

Royal York Property Management, inc. is seeking an experienced Appliance Repair Technician for residential rental properties across Canada. You will diagnose issues, perform approved repairs, and document findings with clear photos and notes, while coordinating with tenants, owners, and internal teams.

The ideal candidate is hands-on, punctual, independent, and proficient in using company apps and mobile systems to receive jobs and submit updates.

Qualifications

• Previous experience as an appliance technician or similar role.
• Knowledge of residential appliance diagnostics and repairs.
• Reliable transportation and ability to handle urgent appliance calls.
• Comfortable using a mobile app and documenting work with photos.

Responsabilités

• Attend service calls, assessments, repairs and follow-ups at residential rental properties.
• Respond to urgent or emergency appliance issues as needed.
• Inspect issues to determine causes and plan repairs.
• Complete approved appliance repairs safely and professionally.
• Document work with photos/videos and provide status updates after each visit.

Description du poste

Royal York PropertyManagement is looking for a reliable and experienced Appliance Repair Technician to attend residential rental properties, complete applianceassessments, diagnose appliance issues, perform approved appliancerepairs, respond to urgent or emergency appliance calls when required,and identify additional appliance or property concerns that mayrequire follow-up.

Royal York Property Management is a full-service residential propertymanagement company serving property owners across Canada. We helpowners protect their investments and simplify the day-to-day through astructured, process-driven management approach.

This role is ideal for someone who is experienced, hands-on,professional, punctual, and able to work independently in the field.The right person should be comfortable using company systems,documenting work with photos and videos, communicating clearly, andcompleting appliance service work safely and professionally.

What You’ll Do

• Attend residential rental properties for appliance service calls,assessments, repairs, urgent calls, and follow-up appointments
• Respond to urgent or emergency appliance issues when assigned or scheduled
• Inspect appliance issues and determine the cause of the problem
• Complete approved appliance repairs in a safe and professional manner
• Diagnose issues with refrigerators, stoves, ovens, dishwashers,washers, dryers, microwaves, and other residential appliances
• Take clear photos and videos of the appliance, issue, work area,completed repair, and any concerns requiring follow-up
• Provide clear updates, notes, photos, videos, and details ofcompleted work after each visit
• Use the company app, phone, calendar, and required systems toreceive jobs, view appointment details, submit updates, uploadphotos/videos, and communicate status
• Respect the calendar, arrive on time, and keep appointmentsupdated properly
• Communicate professionally with tenants, property owners, andinternal team members
• Identify when additional appliance work, another licensed trade,replacement, delivery, installation, restoration, or follow-upservice is required
• Create or recommend additional work orders for appliance-relatedfollow-up repairs
• Return to properties to complete approved follow-up appliance work
• Follow company instructions, appointment details, accessinstructions, calendar bookings, and documentation requirements

General Work May Include

• Urgent or emergency appliance calls
• Refrigerator troubleshooting and repair
• Stove and oven troubleshooting and repair
• Dishwasher troubleshooting and repair
• Washer troubleshooting and repair
• Dryer troubleshooting and repair
• Microwave troubleshooting where applicable
• Appliance leak assessments
• Appliance noise or performance concerns
• Appliance power or connection checks where applicable
• Appliance installation checks where applicable
• Filter, hose, seal, latch, element, pump, motor, or componentchecks where applicable
• Rental turnover appliance checks
• Appliance assessments for residential rental properties

Requirements

• Previous experience as an appliance technician, appliance repaircontractor, service technician, maintenance technician, or similar role
• Strong knowledge of residential appliance diagnostics, repairs,and service work
• Available to handle urgent or emergency appliance calls when required
• Reliable transportation
• Necessary appliance repair tools and equipment available
• Comfortable attending residential rental properties independently
• iPhone 13 or equivalent smartphone with a high-quality camera
• Comfortable using a mobile app, phone, calendar, and onlinesystems to receive jobs, update appointments, upload photos/videos,and submit notes
• Comfortable taking clear photos and videos of appliance issues,repair concerns, and completed work
• Able to write clear notes and submit updates after each visit
• Punctual, reliable, and able to respect scheduled appointments andcalendar bookings
• Ability to work independently with minimal supervision
• Professional, reliable, punctual, and detail-oriented
• Able to communicate respectfully with tenants, property owners,and team members
• Able to complete work safely, professionally, and within the scopeof experience, licensing, certification, and applicable requirements

Nice-to-Have

• Experience with residential rental properties
• Experience handling urgent appliance service calls
• Experience supporting property management, maintenance, orresidential service operations
• Experience identifying when replacement, delivery, installation,another licensed trade, or follow-up service is required
• Experience documenting service work through mobile apps, photos,videos, notes, and job updates

Ideal Candidate

The ideal candidate is an experienced Appliance Technician who isreliable, professional, and comfortable working independently atresidential rental properties.

They know how to assess appliance issues, complete approved repairsproperly, document the work clearly, and communicate respectfully withtenants, property owners, and internal team members.

They are punctual, organized, and comfortable using mobile systems toreceive jobs, update appointments, upload photos and videos, andsubmit notes after each visit.

They understand when a repair is within their scope and when anotherlicensed trade, replacement, delivery, installation, restoration, orinternal follow-up is required.

Field Requirements

• Reliable transportation
• Appliance repair tools and equipment available for appointments
• Smartphone with a high-quality camera
• Ability to travel between residential rental properties
• Ability to handle urgent or emergency appliance calls when required
• Ability to use company app, phone, calendar, and online systems
• Ability to submit clear updates, photos, videos, and notes aftereach visit

This role is for appliance repair and appliance service work only.Any plumbing, electrical, HVAC, gas, structural, restoration, orpermit-required work outside the technician’s scope must be reportedand escalated so the appropriate licensed trade or internal team canfollow up. Gas appliance work must only be completed by someone withthe proper gas license or certification where required.

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