Anthropologie Seasonal Sales Associate

URBN Urban Outfitters, Inc.; Ottawa; Hybrid; CAD 20,000 - 28,000; Part time

Benefits offered by this job

Employee discounts

PTO

Retirement plan

Job summary

URBN Urban Outfitters, Inc. is seeking a Seasonal Sales Associate in Ottawa to help drive sales by providing a genuine and unique customer experience.

The role involves engaging customers, recommending products, and ensuring a smooth checkout process on the sales floor. The candidate should be a Brand fan with prior customer service experience and the ability to work flexible hours including nights, weekends, and holidays.

Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Responsibilities

• Engage customers with personalized conversations to make them feel welcome.
• Suggest products and assist across the sales floor.
• Use technology to transact, find sizes/colors, and place orders.
• Support shipment and omni order fulfillment while maintaining stock.
• Contribute to store initiatives and share product knowledge.

Skills

Customer service

Team player

Flexible hours

Job description

Location

This position is located at 50 Rideau St, Ottawa, Ontario, K1N9J7 Canada

Role Summary

A Seasonal Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Role Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Role Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from CAD $17.60/Hr.

Vacancy Status

Vacancy Status This position represents either an immediate opening or an upcoming vacancy.