Anthropologie Sales Associate

URBN Urban Outfitters, Inc.; Toronto; On-site; CAD 20,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Sales Associate in Toronto to deliver a genuine shopping experience and drive sales. You will engage customers, share product recommendations, and use technology to transact and fulfill orders while staying aligned with store standards.

Your role emphasizes teamwork, knowledge sharing, and a positive atmosphere, with availability for evenings, weekends, and holidays as needed.

Qualifications

• Experience in customer service.
• Interest in Anthropologie brand and styling.
• Ability to work as part of a team.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Engage customers with genuine conversation to create a welcoming experience.
• Support selling across the sales floor and suggest products.
• Use technology to transact, locate sizes/colors, and place orders for out-of-store items.
• Build relationships with teammates and share product knowledge.
• Contribute to a positive store culture and share feedback with leadership.
• Assist with shipment processes and omni-channel fulfillment while keeping stock current.
• Maintain Anthropologie's visual and operational standards with a customer focus.

Skills

Anthro brand fan

Customer service experience

Team player

Flexible hours

Job description

Location

This position is located at 19 Clock Tower Rd., Toronto, Ontario, M3C1P8 Canada

Role Summary

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Role Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store's business
• Supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Role Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from CAD $17.60/Hr.

Vacancy Status

Vacancy Status This position represents either an immediate opening or an upcoming vacancy.