Animal Care Attendant

BC SPCA; West Vancouver; On-site; CAD 22,000 - 30,000; Part time

Job summary

BC SPCA West Vancouver seeks an Animal Care Attendant to join our team. Reporting to the Animal Centre Manager, you will contribute to daily animal care duties and uphold the Five Freedoms in a fast-paced shelter environment.

The role requires a high school diploma, valid BC driver’s license, strong customer service and communication skills, and flexibility to work various shifts, including weekends and holidays. You will help with feeding, enrichment and grooming, and maintain records.

Qualifications

• High school diploma or equivalent.
• Valid BC driver’s license (Class N or 5) with clean abstract.
• Excellent customer service skills: patience, professionalism, positive attitude.
• Strong verbal and written communication.
• Resourceful team player with relationship-building ability.
• Self-starter with minimal supervision.
• Sound knowledge of animals, breeds, characteristics and diseases.
• Physically capable of heavy lifting and demanding tasks.
• Computer experience: Windows, Outlook, Word, Excel.
• Willing to work weekdays, weekends and statutory holidays.

Responsibilities

• Maintain the entire physical plant in a clean, sanitary, efficient manner.
• Keep kennels, runs and cages in best condition for animal health.
• Monitor health and welfare via kennel cards, logs and welfare sheets.
• Maintain animal diets with daily feeding, watering, exercise and enrichment.
• Perform general bathing and grooming of animals.
• Treat animals humanely in line with BC SPCA five freedoms.
• Perform other assigned duties.

Skills

Customer service

Communication

Teamwork

Initiative

Attention to detail

Adaptability

Animal welfare knowledge

Education

High school diploma or equivalent

Tools

Windows

Microsoft Office (Outlook, Word, Excel)

Job description

POSITION: Animal Care Attendant

STATUS: Permanent; Part-Time with benefits

SHIFT: Various Shifts

LOCATION: West Vancouver, BC

CLASSIFICATION: Exempt

WAGE: Hourly

CLOSING DATE: Open Until Filled

About the Position:

Reporting to the Animal Centre Manager, you bring energy and enthusiasm to a team environment while you participate in daily animal care duties and ensure that optimal levels of care are administered to the animals based on the Five Freedoms. You are a positive, engaging people person and thrive in a fast paced environment with lots of changing needs and priorities.

Some specific duties:

• To maintain the entire physical plant in a clean, sanitary, and efficient manner on an ongoing basis and in a collaborative manner
• To ensure kennels, runs, and cat cages are kept in a manner that is best suited for the animal’s health and welfare as per the ShelterSense protocols
• To monitor the health and welfare of the animals through the maintenance of up-to‑date kennel cards, recording information on whiteboard and daily logs, and completing daily welfare sheets
• To maintain animals on a proper diet ensuring daily feeding, watering, exercise, and enrichment
• To perform general bathing and grooming of animals
• To treat animals humanely, with compassion and concern, and in a manner consistent with the BC SPCA’s five freedoms
• To perform other duties as assigned

Qualifications you need to have:

• High school diploma or equivalent
• Valid Class N or 5 BC Drivers’ License and driver’s abstract
• Strong desire to provide excellent customer service skills: patience, professional, positive attitude, attention to detail, adaptability
• Excellent communication skills both verbal and written
• Resourceful team player who excels at building trusting relationships with colleagues, customers and volunteers
• Highly motivated self-starter who takes initiative with minimal supervision
• A sound knowledge of animals, their breeds, characteristics and common diseases
• Previous kennel or animal care experience will be considered an asset
• Demonstrable interest in all aspects of animal welfare
• Position is physically demanding and includes heavy lifting, pushing and pulling which requires an individual with the ability to maintain a level of fitness and endurance to fulfill the required duties
• Computer experience: Windows, Microsoft Office (Outlook, Word, Excel)
• The animals in our care require attention seven days a week, must be flexible and able to work weekdays, weekends and statutory holidays
• Philosophical harmony with the vision, mission, and strategic directions of the BC SPCA.