Analytics Lead, Airports

Lyft; Toronto; On-site; CAD 120,000 - 170,000; Full time

Benefits offered by this job

Extended health and dental

Mental health benefits

Family building benefits

Child care and pet benefits

Lyft Health Care Savings Account

RRSP with company match

Generous PTO policy

18 weeks paid parental leave

Job summary

Lyft is seeking an Analytics Lead for the Airports team to perform rigorous data deep dives, identify growth opportunities, and measure the impact of product changes. You will partner with engineers, PMs, and designers to translate insights into impactful actions across pricing, earnings, and supply at airports.

The role requires 4-7+ years in strategic data analytics, strong SQL skills, and the ability to lead high-visibility projects while communicating effectively to diverse audiences.

Qualifications

• 4-7+ years of experience in strategic data science/analytics roles in a technology company or high-growth startup.
• End-to-end data experience: querying, aggregation, analysis, and visualization to provide actionable insights.
• Proficient in SQL and quantitative analysis; able to dive into large data sets and draw conclusions.
• Experience leading high-visibility projects and influencing cross-functional teams.
• Excellent communication skills, able to present recommendations to technical and non-technical audiences.
• Entrepreneurial self-starter who takes ownership and drives results.

Responsibilities

• Leverage data analytics to identify growth and efficiency opportunities, focusing on pricing and earnings.
• Establish metrics to measure product and business health and rider/driver experiences.
• Develop dashboards and analytical frameworks to monitor performance.
• Build and automate models and reporting for regional and national teams.
• Understand Airports' unique dynamics to propose Lyft-wide product enhancements.
• Collaborate with PMs, engineers, marketers, designers, and operations to translate data insights into actions.
• Present findings and recommendations to senior leadership and stakeholders.

Skills

SQL

Data analysis

Strategic thinking

Cross-functional collaboration

Communication

Leadership

Job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Data is at the heart of Lyft's products and decision-making. You will leverage data and rigorous, analytical thinking to shape our products and make business decisions. This will involve performing rigorous product deep dives, identifying opportunities for product enhancements, and measuring the impact of product changes.

The Airports team, within the Driver organization, focuses on the airport marketplace and the unique products designed for this use case. Airports are one of the most important, impactful, and complex parts of Lyft's Rideshare business, as they are a key part of both the rider and driver Lyft experience and have unique dynamics. As an Analytics Lead on the Airport team, you will collaborate with our team of engineers, product managers, and designers to conduct thorough data deep dives on airport performance, challenge our current strategy, and recommend enhancements to facilitate market growth.

The ideal candidate can apply strong business acumen to propose product and marketplace changes, and is comfortable working with a highly cross functional team. In this role, you will help us tackle problems such as:

How should we determine pricing and earnings for airport rides?

Who are our current airport drivers and what segment can we focus on to grow our supply? How does this strategy interact with driver bonuses?

Which airports are underperforming and which key metrics can we use to identify and classify airport performance? What targets should we set for these key metrics and how do we efficiently monitor these metrics?

What is driving high cancellation rates today and which types of riders/drivers are cancelling? What product changes can we implement to reduce cancellation rates?

How are riders and drivers using different ride modes at airports, and how do we design products to address this behavior?

Responsibilities:

• Leverage data and analytic frameworks to identify opportunities for growth and efficiency, recommending solutions to drive business impact specifically related to pricing and earnings
• Establish metrics that measure the health of our products, the business, and the rider and driver experiences
• Develop dashboards and analytical frameworks to monitor business and product performance
• Manage, build, and automate models and reporting to provide regional and national teams with actionable insights on volume, efficiency, and rider and driver experiences
• Understand the complex business dynamics at Airports, specifically how Airport products differ from traditional rideshare marketplaces, to propose enhancements that compliment Lyft-wide products
• Partner with product managers, engineers, marketers, designers, and operations to translate data insights into decisions and action
• Present findings, recommendations, and results to senior leadership and cross-functional stakeholders

Experience:

• 4-7+ years experience in strategic data science/analytics roles in a technology company, or an equivalent analytical role in a high growth startup
• End-to-end experience with data, including querying, aggregation, analysis, and visualization, to provide actionable insights and reusable frameworks
• Proficient in SQL and quantitative analysis - you can deep dive into large amounts of data, draw meaningful insights, dissect business issues and draw actionable conclusions
• Uses SQL in current role
• Experience in leading high visibility projects and influencing others in a cross-functional team environment
• Exceptional communication skills with the ability to craft a compelling story and concisely present recommendations across teams and levels including both technical and non-technical audiences
• Ability to manage, influence, negotiate, and inspire others in a fast-moving environment
• Strong business and product sense, meaning the ability to understand business issues, think strategically about complex and unstructured business problems, and build decision making frameworks
• Entrepreneurial self-starter - you naturally take ownership, look for opportunities, and do whatever it takes to drive results

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial program