Analytics and Process Administrator

Carleton University; Ottawa; On-site; CAD 66,000 - 86,000; Full time

Job summary

Carleton University in Ottawa, Ontario seeks an Analytics and Process Administrator to support the Office of Institutional Research and Planning. You will manage the SEQ process and coordinate data responses for internal and external requests, while handling office administration.

The role requires knowledge of institutional research, data analysis, and information systems, with responsibilities spanning data handling and cross-unit collaboration in a 35-hour work week.

Qualifications

• Knowledge of institutional research policies, procedures and processes.
• Knowledge of qualitative and quantitative data collection and statistical analysis.
• Knowledge of information systems, databases, and multi-operating system environments.
• Knowledge of office productivity software and databases, discipline-specific software, enterprise software, and technology devices.

Responsibilities

• Manage the SEQ process data and respond to internal/external data requests.
• Oversee administrative functions of the Office of Institutional Research and Planning.

Skills

IR knowledge

Data analysis

Office software

Cross-unit awareness

SEQ knowledge

Education

Bachelor’s degree

Tools

Databases

Enterprise software

Job description

To display this page you need a browser with JavaScript support.

Job Number: J0926-0211

Job Title: Analytics and Process Administrator

Job Type: Continuing Full Time

Department: Office of Institutional Research and Planning

Job Category: Organizational Research

Number of Positions: 1

Date Posted (dd/mm/yyyy): 06/10/2026

Closing Date (dd/mm/yyyy): 19/10/2026

Salary (with Salary Rate): 65,928.00 - 85,705.00/Year

Employee Group: Administrative Staff - Admin Tech

Salary Level: NU03

Hours Per Week: 35

Date Position Available: 05/10/2026

About Carleton University

Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.

Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.

The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values.

Duties And Responsibilities

Responsible to manage student experience questionnaire (SEQ) process, to respond to and compile data for internal and external requests, and to manage administrative functions of the office.

Qualifications

• Knowledge of institutional research and planning policies, procedures, and processes
• Knowledge of qualitative and quantitative data collection and statistical analysis
• Knowledge of information systems, databases, and multi-operating system environment
• Knowledge of office as well as the broader university academic units, departments, and divisions
• Knowledge of current CUASA and other collective agreement(s) section pertaining to JCAA-approved SEQ process, as well as Undergraduate and Graduate Calendar information relevant for the administration of the SEQ process
• Knowledge of office productivity software and databases, discipline-specific software, enterprise software, and technology devices

Education And Experience

• A bachelor’s degree in business, public administration, economics, or statistics.
• Minimum of four years of previous information systems and computer systems experience

HR Note

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

Health and Safety Requirements

This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.