Analyste en assurance qualité / Quality Assurance Analyst

Mecademic; Montreal; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A technology company in Montreal is seeking a Quality Assurance Analyst to lead diagnostic and reliability efforts for robots. Responsibilities include developing diagnostic tools, providing technical support, and performing failure analysis. Candidates should have a degree in Computer Science or Electrical Engineering and proficiency in C/C++ and Python. This full-time role offers flexible hours and a hybrid work model.

Benefits

Flexible work hours

Hybrid work model

Group insurance with employer contribution

Group RRSP with employer contributions

Paid leave during December holidays

Social club and team events

Free drinks and snacks

Qualifications

• Proven experience in a similar role, ideally in an industrial or technological context.

Responsibilities

• Provide technical support and debug complex issues.
• Perform in-depth failure diagnostics on returned products.
• Develop and maintain automated test tools.

Skills

C/C++ programming

Python programming

Electronics expertise

Quality and automated test management

Knowledge of Linux environment

Industrial robotics knowledge

Knowledge of cyclic protocols

Education

Higher degree in Computer Science or Electrical Engineering

Job description

Your Role

As a Quality Assurance Analyst at Mecademic, you are the diagnostic and reliability specialist for our robots. You will lead failure analysis (RMA), develop diagnostic tools, and provide advanced technical support.

Your Main Responsibilities

High-Level Technical Support

• Provide technical support and debug more complex issues escalated by customer support.
• Reproduce error scenarios and investigate logs to isolate anomalies, then propose workarounds and/or escale the issue to R&D.
• Work in close collaboration with R&D teams to propose solutions and fixes based on failure analysis.

RMA (Return Merchandise Authorization) Management

• Perform in-depth failure diagnostics on returned products to determine the cause of the failure.
• Write and document failure analysis and necessary repair reports.
• Collaborate with R&D and Production teams for the implementation of fixes.

Test Tool Development

• Develop and maintain automated test tools to facilitate fault identification.
• Implement diagnostic tests (Python).
• Maintain and configure analysis environments.
• Collaborate closely with the electronics and mechanical teams.

Your Profile

You hold a higher degree in Computer Science or Electrical Engineering and have proven experience in a similar role, ideally in an industrial or technological context.

Your Technical Skills

• Proficiency in C/C++ and Python programming languages.
• Expertise in electronics.
• Expertise in quality and automated test management.
• Knowledge of the Linux environment.
• Knowledge of industrial robotics (an asset).
• Knowledge of cyclic protocols such as EtherCAT, Ethernet/IP, Profinet (an asset).

Your Qualities

• Ability to analyze and synthesize to solve complex problems.
• Excellent written and oral communication skills.
• Rigour and attention to detail.

Job Conditions

• Full-time position (40h/week) to be filled as soon as possible at our site located at 1300, rue St-Patrick, Montreal, QC.
• Compensation based on profile and experience.
• Must be authorized to work in Canada (citizenship, permanent residency, or valid work permit).

What We Offer

• Flexible work hours.
• Hybrid work model – up to 2 days of remote work per week.
• Company culture that emphasizes work-life balance.
• A week of paid leave during the December holidays (in addition to annual leave).
• Comprehensive group insurance with employer contribution from your first day.
• Group RRSP with employer contributions.
• Social club and team events.
• Free drinks, snacks, and much more! 🥐