Analyst, Systems Security

Bell; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A top telecommunications company is seeking a Systems Security Analyst for their Managed Security Operations team. This role involves monitoring security alerts, managing security devices, and providing incident response in a 24x7 environment. Ideal candidates will have strong operational security knowledge and experience in troubleshooting security solutions. The position offers rotating shifts and a hybrid work arrangement, with a focus on fostering an inclusive workplace.

Benefits

Competitive salary

Comprehensive health benefits

35% discount on services

Qualifications

• 3 years of experience in the information systems field is essential.
• Familiarity with PCI, ISO 27001, and ITIL frameworks is an asset.
• CISSP certification would be beneficial.

Responsibilities

• Monitor and manage security devices for incident analysis.
• Support 24x7x365 operations on rotating shifts.
• Perform configuration and troubleshooting of security devices.

Skills

Knowledge of security operational policies

Experience with SIEM alerts

Troubleshooting security solutions

Excellent communication skills

Education

Computer Network Systems program or equivalent experience

Tools

Palo Alto technologies

VPN and Firewall systems

Job description

Summary

We are seeking a Systems Security Analyst to join our Managed Security Operations (MSO) team at Bell. In this role, you will work within a protected MSO environment as part of a team of Level 2 operations and incident responders. You will operate on rotating shifts to support 24x7x365 operations, responding to security alerts and notifications in real time.

As a Systems Security Analyst, you will perform hands‑on device management, configuration changes, and troubleshooting for security devices such as firewalls, VPN devices, host intrusion prevention appliances, anti‑virus and anti‑spam appliances, and data loss prevention appliances for a diverse client base. This position requires comprehensive knowledge of technical and operational network security best practices, along with significant hands‑on experience across multiple technology platforms and security services supported by MSO. You must be able to identify and compare technological capabilities required for specific security services and recognize gaps where further development is needed. If you are passionate about security operations and thrive in a fast‑paced, client‑focused environment, we encourage you to apply.

Key Responsibilities

• Monitors, reviews and interprets security alerts and notifications and provides initial response, analysis and incident management in support of Bell managed customers.
• Works rotating shifts to cover 24x7x365 operations.
• Assesses and establishes mitigation steps to ensure appropriate incident treatment and informs both customer and management as appropriate.
• Manages a variety of security devices such as VPN, firewall, host intrusion prevention systems, identify and access programs, data loss prevention systems, anti‑virus and anti‑spam systems.
• Configures and maintains security devices and appliances as well as provide general knowledge and recommendations for security best practices to clients, as required.
• Adheres to strict security and authentication protocols associated when dealing with all levels of client requests.

Critical Qualifications

• Completion of University or College program in Computer Network Systems or 3 years of equivalent industry experience in the information systems field.
• Knowledge of security operational policies, procedures, and techniques.
• Knowledge and understanding to interpret SIEM alerts and supporting technologies.
• Understanding of mitigation safeguards and responses at the systems, network, and application level (VPN, Firewalls, Intrusion Detection, server hardening, SSO, encryption technologies).
• Demonstrated experience troubleshooting security solutions including authentication, authorization, encryption and audit capabilities as part of an overall system design.
• Ability to translate complex and ambiguous problems into actionable components and lead less experienced analysts through a solution.
• Excellent communication, presentation and relationship skills, especially the ability to articulate advanced technical topics and build consensus among business and technical constituents.
• Certifications relating to Palo Alto technologies would be highly desirable.
• Must have working knowledge in risk assessment methods as it relates to vulnerability management.
• Understanding of PCI, ISO 27001, ITIL, and/or other compliance frameworks would be an asset.
• Security designation such as CISSP would be an asset.

Additional Requirements

This role involves 12‑hour rotating shifts, including both day and night schedules.

Adequate knowledge of French is required for positions in Quebec.

Additional Information

Position Type: Management
Job Status: Regular – Full Time
Job Location: Canada : Ontario : Toronto || Canada : New Brunswick : Fredericton || Canada : New Brunswick : Moncton || Canada : New Brunswick : Saint John || Canada : Ontario : Ottawa

Work Arrangement: Hybrid

Application Deadline: 10/17/2025

For work arrangements that are “Hybrid,” successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work‑life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well‑being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit the Accessibility page for other ways to contact us.