Analyst, Systems Security

Bell Canada; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A major telecommunications company in Toronto is seeking a Systems Security Analyst to join their Managed Security Operations team. In this role, you will manage security devices and provide incident management support in a fast-paced environment. The ideal candidate has a background in Computer Network Systems or equivalent experience, along with excellent communication skills and knowledge of security best practices. The role includes rotating shifts and requires a strong understanding of security protocols.

Benefits

Flexible work hours

Inclusive workplace

Qualifications

• Completion of University or College program in Computer Network Systems or equivalent experience.
• Knowledge of security operational policies, procedures, and techniques.
• Demonstrated experience troubleshooting security solutions including authentication and authorization.

Responsibilities

• Monitors and interprets security alerts and notifications.
• Works rotating shifts for 24x7x365 operations.
• Assesses mitigation steps for incident treatment.

Skills

Incident management

Troubleshooting security solutions

Communication skills

Risk assessment methods

Understanding of PCI, ISO 27001

Education

University or College program in Computer Network Systems

3 years of equivalent industry experience

Tools

Palo Alto technologies

Firewalls

SIEM technologies

VPN

Job description

Summary

We are seeking a Systems Security Analyst to join our Managed Security Operations (MSO) team at Bell. In this role, you will work within a protected MSO environment as part of a team of Level 2 operations and incident responders. You will operate on rotating shifts to support 24x7x365 operations, responding to security alerts and notifications in real time.

As a Systems Security Analyst, you will perform hands‑on device management, configuration changes, and troubleshooting for security devices such as firewalls, VPN devices, host intrusion prevention appliances, anti‑virus and anti‑spam appliances, and data loss prevention appliances for a diverse client base. This position requires comprehensive knowledge of technical and operational network security best practices, along with significant hands‑on experience across multiple technology platforms and security services supported by MSO. You must be able to identify and compare technological capabilities required for specific security services and recognize gaps where further development is needed. If you are passionate about security operations and thrive in a fast‑paced, client‑focused environment, we encourage you to apply.

Key Responsibilities

• Monitors, reviews and interprets security alerts and notifications and provides initial response, analysis and incident management in support of Bell managed customers
• Works rotating shifts to cover 24x7x365 operations
• Assesses and establishes mitigation steps to ensure appropriate incident treatment and informs both customer and management as appropriate
• Manages a variety of security devices such as VPN, firewall, host intrusion prevention systems, identity and access management systems, data loss prevention systems, anti‑virus and anti‑spam systems
• Configures and maintains security devices and appliances as well as provide general knowledge and recommendations for security best practices to clients, as required
• Adheres to strict security and authentication protocols associated when dealing with all levels of client requests

Critical Qualifications

• Completion of University or College program in Computer Network Systems or 3 years of equivalent industry experience in the information systems field
• Knowledge of security operational policies, procedures, and techniques
• Knowledge and understanding to interpret SIEM alerts and supporting technologies
• Understanding of mitigation safeguards and responses at the systems, network, and application level (VPN, Firewalls, Intrusion Detection, server hardening, SSO, encryption technologies)
• Demonstrated experience troubleshooting security solutions including authentication, authorization, encryption and audit capabilities as part of an overall system design
• Ability to translate complex and ambiguous problems into actionable components and lead less experienced analysts through a solution
• Excellent communication, presentation and relationship skills, especially the ability to articulate advanced technical topics and build consensus among business and technical constituents
• Certifications relating to Palo Alto technologies would be highly desirable
• Must have working knowledge in risk assessment methods as it relates to vulnerability management
• Understanding of PCI, ISO 27001, ITIL, and/or other compliance frameworks would be an asset
• Security designation such as CISSP would be an asset

Additional Requirements

This role involves 12‑hour rotating shifts, including both day and night schedules.

Adequate knowledge of French is required for positions in Quebec.

Additional Information

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work‑life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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