Analyst (ID Admin) (Temporary)

Kyndryl; Regina; On-site; CAD 66,000 - 83,000; Full time

Job summary

Kyndryl is seeking an Analyst (ID Admin) for a temporary role in Regina, SK. The position focuses on processing IAM incidents and requests across multiple customers to add, remove, or modify user accounts, while meeting SLA targets and supporting audit processes.

The role requires university-level IT education, knowledge of IAM concepts, and experience with tools such as AD Manager, zSecure, ServiceNow, Azure, and PowerShell. The term is up to three months.

Qualifications

• University degree or equivalent in Computer Science/Data Processing.
• Basic knowledge of IT fundamentals and operating systems.
• Ability to develop structured procedures and research problems.

Responsibilities

• Provide IAM services following defined procedures.
• Support IAM for multiple customers with queue management.
• Manage IAM across z/OS, Linux, AIX, Windows, O365, Azure.
• Ensure compliance with security policies and audits.
• Assist with disaster recovery tests from an IAM perspective.
• Participate in customer meetings and inquiries as required.

Skills

IAM knowledge

Customer service skills

Team player

Strong communication

Multi-platform experience (Windows, L1

Education

University Degree or two-year CS/Data Processing program

Tools

UAT

AD Manager

zSecure

GRC

GLPi

ServiceNow

Office365

Azure

Exchange

PowerShell

Job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Position: Analyst (ID Admin) (Temporary)

Bi-Weekly Salary: $2,555.22 - $3,191.77

Division: Infrastructure Operations

Manager: Imran Khan

Location: Regina, SK

On a day-to-day basis, the Analyst position will be responsible for processing Identity and Access Management (IAM) incidents and requests across multiple customers to add, remove, or modify user accounts (delivery of IAM services).Most customers have SLAs that we are responsible for achieving.The position will also be responsible for supporting internal and customer audit processes.

IAM is a system that manages user identities and access permissions on a computer network. It involves authenticating and authorizing user access to resources such as applications, data, systems, and cloud platforms. IAM helps ensure that the right people or machines have access to the right assets at the right time for the right reasons, while keeping unauthorized access and fraud at bay.

NOTE: the term of this temporary position is up to three (3) months.

Responsibilities

• Provide Identity and Access Management (IAM) services following defined procedures, such as:
• Provide IAM service to multiple customers, including queue management for multiple customer all within the same day
• Provide IAM service on multiple operating systems (z/OS (mainframe), Linux, AIX, HP-UX, Solaris; Windows, O365, Azure) and multiple security platforms (RACF, Top Secret, Active Directory).
• Understand and follow Kyndryl, ISM and Customer security processes used by ISM IAM including: User ID and Access Administration, Continued Business Need Revalidation, Privilege Authorization Review, Privilege Access Revalidation, and Shared Id Re-justification & Password Management.
• Facilitate the revalidation processes: ensure data is gathered and submitted and syntax errors corrected, ensure required responses are returned.
• Use tools in execution of procedures such as UAT (User ID Administration Tool), AD Manager, zSecure, GRC, GLPi, ServiceNow, Office365, Azure, Exchange, Powershell.
• Understand and ensure compliance with Kyndryl security policies (Customer Security Document (CSD)) and customer security policies.
• Participate in Disaster Recovery tests from an IAM perspective.
• Participate in Kyndryl, ISM and customer audits, as required.
• Provide technical expertise for internal & external clients, for innovations and projects, where IAM is a component.
• Implement current logical security processes with automation, where possible, to meet customer needs.
• Assist in establishing, documenting and maintaining security standards, policies and procedures.
• Follow ISM’s Problem and Change Management process to ensure that targets are being achieved, incidents are being captured, ownership assigned, and resolution handled.
• Attend customer meetings, as required.
• Assist customers with ad hoc questions and requests that covered by the scope of services for the customer contract.

Who You Are

Qualifications

• University Degree, or diploma from a two-year program in Computer Science/Data Processing, or an equivalent combination of education, experience, and training.
• Some knowledge of computer fundamentals; structured analysis, design, and programming techniques; and current operating systems & environments.
• Ability to develop structured programs or procedures.
• Ability to research, analyze, and resolve problems.
• Good interpersonal organizational, oral and written communication skills.
• Ability to work either independently or as part of a team.
• Skills and abilities acceptable to the client.

Key Skills & Abilities

The following skills and abilities are considered an asset for this position:

• Some knowledge of security computer fundamentals.
• General understanding & some experience in Identity and Access Management.
• Good customer service skills.
• Strong independent self-learner.
• Good communications skills for interfacing with all clients & auditors - both internal and external.
• Ability to prioritize and manage your daily workload across multiple customers.
• Some skill level on Intel operating systems (Windows, Linux), particularly Active Directory.
• Some mainframe experience, z/OS & z/VM security administration (RACF, Top Secret), and VSE & zLinux.
• Skills in UNIX Operating systems (Linux, AIX, HP-UX, Solaris) and tools.
• Skills in Cloud (Azure AD, O365)
• General understanding of multi-platform environments, including network & storage technologies.
• Certifications related to Identity and Access Management.
• Strong team player.
• Share on-call duty responsibilities if/when required.
• Work overtime if/when required to meet workload demands.

*Note: This role may involve working with technology that is covered by US and/or Canadian Embargo Export Regulations; therefore all applicants will be subject to additional security screening requirements.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.