Analyst, Central Services

Independent Electricity System Operator (IESO); Toronto; On-site; CAD 98,000 - 140,000; Full time

Job summary

The Independent Electricity System Operator (IESO) is seeking an Analyst, Central Services in Toronto to support contracts, procurement, settlements, and financial operations enabling Ontario’s energy conservation initiatives.

You will combine analytical expertise with operational excellence and collaborate across teams to drive value, accountability, and improvement in a dynamic, fast-paced environment.

Qualifications

• Demonstrated ability to take initiative, manage multiple priorities, and deliver results in a fast-paced environment.
• Strong analytical, problem-solving, and presentation skills with data interpretation ability.
• Proficient in Microsoft Office; Tableau experience is an asset.

Responsibilities

• Provide support and guidance to Central Services team members.
• Recommend and support process improvements to increase efficiency and ratepayer value.
• Maintain awareness of current and future Demand Side Management (DSM) activities and collaborate across teams to implement enhancements.
• Demonstrate IESO values and DSM culture through a positive, flexible, high-performance approach and strong working relationships.
• Support settlement, procurement, contract management, and related administrative activities, including tracking contract milestones, performing account reconciliations, quarterly forecasts, and reporting.
• Provide contract management support and expertise and support the development and maintenance of DSM procurement plans.
• Administer contract records, official communications, and documentation in accordance with established processes.
• Support projects, operational processes, inquiries, issue resolution, and continuous improvement initiatives related to procurement, contracts, and settlements.
• Prepare reports, presentations, approvals, summaries, and other documentation as required.
• Ensure compliance with all applicable IESO policies and procedures.
• Monitor contract compliance, spending, budget commitments, and settlements to ensure alignment with approved plans and budgets.
• Support financial reporting, variance analysis, audits, and the maintenance of accurate budget and settlement records.
• Process invoice payments, and purchase orders in accordance with contract terms and applicable systems.
• Support access to financial information, budget management activities, and the enhancement of related tools and systems.
• Review and apply contract terms, policies, and procedures when evaluating amendments and negotiations.
• Deliver customer-focused contract administration by consistently and fairly applying contract terms and requirements.
• Address contract and payment concerns promptly while fostering positive relationships with counterparties, partners, and internal stakeholders.
• Collaborate with Procurement, Legal, Finance, and IT teams to meet contractual, financial, and information needs in a timely and professional manner.
• Adhere to internal customer service policies.
• Perform Other Duties As Required.

Skills

Microsoft Office

Analytical thinking

Problem solving

Presentation skills

Communication

Tools

Tableau

Job description

Date: July 22, 2026

Location: Toronto, ON

Requisition ID: 21161

Status: Temporary

Business Unit: Power System Development

Grade/Band: MP2

Shift Work

Annual Pay Range: For standard 35-hour work week

Step 1: $97,708 to Step 10: $139,568

The successful candidate will be placed at the appropriate step within the salary grade/band, based on relevant years of experience and other applicable considerations.

Why join us?

The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it’s not just what we do—it’s who we are!

Who We Are

Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario’s electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario’s future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province’s energy conservation programs, and forecasting and procuring the electricity resources we’ll need in the decades to come.

This is a unionized position that falls within the Portfolio Excellence department in the Demand Side Management division within Power System Development.

What Makes This Role Exciting

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

As an Analyst, Central Services, you will play a vital role in supporting the contracts, procurement, settlements, and financial operations that enable the successful delivery of Ontario's energy conservation and demand-side management initiatives. Combining analytical expertise, operational excellence, and collaborative problem-solving, you will help drive value, accountability, and continuous improvement across a dynamic and fast-paced business environment.

What You’ll Do

In this role, you’ll make a meaningful impact by contributing to the IESO team and supporting the electricity needs of the province through:

Leadership

• Provide support and guidance to Central Services team members.


• Recommend and support process improvements to increase efficiency and ratepayer value.


• Maintain awareness of current and future Demand Side Management (DSM) activities and collaborate across teams to implement enhancements.


• Demonstrate IESO values and DSM culture through a positive, flexible, high-performance approach and strong working relationships.

Technical

• Support settlement, procurement, contract management, and related administrative activities, including tracking contract milestones, performing account reconciliations, quarterly forecasts, and reporting.


• Provide contract management support and expertise and support the development and maintenance of DSM procurement plans.


• Administer contract records, official communications, and documentation in accordance with established processes.


• Support projects, operational processes, inquiries, issue resolution, and continuous improvement initiatives related to procurement, contracts, and settlements.


• Prepare reports, presentations, approvals, summaries, and other documentation as required.


• Ensure compliance with all applicable IESO policies and procedures.

Financial

• Monitor contract compliance, spending, budget commitments, and settlements to ensure alignment with approved plans and budgets.


• Support financial reporting, variance analysis, audits, and the maintenance of accurate budget and settlement records.


• Process invoice payments, and purchase orders in accordance with contract terms and applicable systems.


• Support access to financial information, budget management activities, and the enhancement of related tools and systems.


• Review and apply contract terms, policies, and procedures when evaluating amendments and negotiations.

Customer Focus

• Deliver customer-focused contract administration by consistently and fairly applying contract terms and requirements.


• Address contract and payment concerns promptly while fostering positive relationships with counterparties, partners, and internal stakeholders.


• Collaborate with Procurement, Legal, Finance, and IT teams to meet contractual, financial, and information needs in a timely and professional manner.


• Adhere to internal customer service policies.

Perform Other Duties As Required.

Role Requirements

Our team consists of experts from diverse backgrounds, each bringing their unique perspectives and skills.

To Succeed In This Role, You’ll Need

• Demonstrated ability to take initiative, manage multiple priorities, and deliver results in a fast‑paced environment.


• Self‑motivated, adaptable, and comfortable working through ambiguity and change.


• Strong analytical, problem‑solving, and presentation skills, with the ability to interpret data and develop practical recommendations.


• Proficient in Microsoft Office; Tableau experience is considered an asset.


• Proven ability to build effective working relationships, collaborate with others, and incorporate team input.

For future reference, please ensure to save a copy of the job description as it will no longer be available once the posting closes.

Interviewer: Morela Rodriguez and Paulina Dang

Human Resources Contact: Paulina Dang

Deadline

September 30, 2026

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment – one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know.

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