Analyst, Billing

Cogeco; Burlington; On-site; CAD 60,000 - 80,000; Full time

Job summary

A telecommunications company in Burlington, ON is seeking a Billing Analyst to manage billing systems and ensure compliance. The ideal candidate will have 3 years of experience in billing systems, strong communication skills, and the ability to work collaboratively across teams. This full-time role offers an opportunity to enhance data integrity and support various internal initiatives.

Qualifications

• 3 years of back-office/admin billing system experience preferred.
• Knowledge of Cable and Broadband Video and High Speed Internet products and services.
• Ability to work cross-functionally with other teams.

Responsibilities

• Support and maintain integrations between various systems.
• Assist with quality assurance including testing and validating system changes.
• Identify manual and inefficient tasks leading to continuous improvement initiatives.

Skills

Detail-oriented analytical approach to problem-solving

Clear and effective communication skills

Organizational skills

Time management skills

Accounts Receivable

Medical Billing

Microsoft Excel

Job description

Our culture lifts you up there is no ego in the way. Our common purpose We all want to win for our customers. We aim to always be evolving dynamic and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Job Summary

The Billing Analyst is responsible for the support of the billing system(s) and ancillary support applications which support Cogecos customer-focused operations and billing. The role is responsible for the documentation launch maintenance update and operation of these systems. This role supports proper testing audit and ensuring billing assurance processes are in place.

Responsibilities

• System Integration & Maintenance: Youll support and maintain integrations between various systems like the Sales Portal Digital / Web and ticketing platforms including tax software like Vertex.
• Quality Assurance & Compliance: The role involves assisting with quality assurance including testing and validating system changes and ensuring proper audit compliance. Youll also help with auditing initiatives related to revenue operations and government regulations.
• Continuous improvement: The role requires identification of manual and / or inefficient tasks leading to continuous improvement initiatives.
• Documentation & Data Integrity: Youll assist in documenting requirements and change requests while also helping to maintain data integrity and standardization across customer product and transaction tables.
• Team Collaboration & Training: Youll work with internal teams to support new product initiatives and will also be able to train others on billing system tasks.
• Show respect to each and every teammate employee and customer.
• Be curious ask questions and keep learning.
• Protect the organization by keeping information confidential and safe.

Qualifications

• 3 years of back-office / admin billing system experience preferred
• Clear and effective communication skills both written and spoken
• Knowledge of Cable and Broadband Video and High Speed Internet products and services
• Detail-oriented analytical approach to problem-solving
• Ability to work cross-functionally with other teams like Finance Marketing Product Care etc
• Great organizational time management and problem-solving skills.

Key Skills

• LTC Pharmacy
• Accounts Receivable
• Medical Coding
• Accounting
• 10 Key Calculator
• Detailing
• Medical Billing
• Microsoft Excel
• CPT Coding
• Epic
• Medicare
• Contracts

Location

Burlington ON

Employment Type

Full-Time

Vacancy

1

Company: Cogeco Connexion Inc

At Cogeco we know that different backgrounds perspectives and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine innovate and grow as a company. So we are committed to doing everything in our power to create a more diverse and inclusive world of belonging. From professional development to personal safety Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities for we know engaged and appreciated employees equate to a better overall experience for our customers.