AML Operations Quality Assurance Analyst

Robertson & Company Ltd.; Toronto; Hybrid; CAD 44,000 - 61,000; Full time

Job summary

Robertson & Company Ltd. is seeking an AML Operations Quality Assurance Analyst to support AML/ATF investigations in a hybrid Toronto role. The position focuses on quality assurance, case reviews, and regulatory compliance within a large financial institution.

The role requires 8+ years in banking or AML-related work, ACAMS preferred, strong STR writing, and excellent communication. It offers a 12-month contract, with potential extension, and a hybrid work arrangement.

Qualifications

• A university or college degree is required, ACAMS certification is preferred.
• 8+ years of experience in the banking industry and/or an AML or financial-crimes-related experience required.
• 5 years of experience in AML investigations and STR filing.
• Strong STR filing and writing experience.
• Understanding of related regulations, including PCMLTFA.
• Experience assessing ML/TF risks across multiple customer and product types, with the ability to clearly articulate risks and findings in a recommendation summary.
• Excellent communication skills, including the ability to professionally manage questions and concerns escalated by partners.
• Strong technical and computer skills, including the ability to use searchable databases and Microsoft Office applications.
• AML QC/QA experience
• Prior knowledge of processes and systems

Responsibilities

• Perform quality assurance reviews across AML/ATF investigations.
• Evaluate ML/TF risk by quality checking cases/alerts.
• Keep current on emerging AML regulatory requirements and impacts.
• Evaluate potentially suspicious account activity.
• Document recommendations regarding account retention and regulatory reporting.
• Provide trend analysis of AML/ATF findings to Management.
• Maintain risk-management culture and control aligned with risk appetite.
• Lead projects or initiatives and represent the team in meetings.
• Serve as a subject matter expert in quality control and knowledge transfer.
• Adhere to policies and document work to ensure compliance and consistency.

Skills

Attention to detail

Strong communication

Mentoring

Coaching

Performance management

Education

Bachelor's degree

ACAMS certification preferred

Tools

Microsoft Office

Searchable databases

Job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction

Robertson is seeking a skilled AML Operations Quality Assurance Analyst to join our client in support of an existing vacancy.

Contract Period

12 months with potential to extend or convert

Pay Rate

Starting form $38 per hour

Location

Toronto, ON

Location Type

Hybrid

Business Hours

Monday-Friday, 9:00 AM – 5:00 PM

Job Responsibilities

• Perform quality assurance reviews across a broad range of money laundering investigation activities in support of Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) requirements designed to detect and report financial crimes
• Evaluate ML/TF risk, by conducting quality check on cases/alerts as part of the controls of AML and ATF program
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Evaluate potentially suspicious account activity
• Recognize and evaluate accounts and activity and effectively document recommendations regarding account retention and/or regulatory reporting obligations
• Provide trend analysis of AML/ATF findings and gaps to Management for review
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Manage ambiguity and apply judgement to identify, troubleshoot and resolve ongoing business and operational issues
• Assist the QA function with developing, drafting, and maintaining written policies, procedures, programs, and frameworks to minimize compliance breaches and monitor adherence to applicable regulatory requirements
• Prioritize and manage own workload to meet SLA requirements for service and productivity
• Represent as a project lead on projects / initiatives and/or at meetings across the organization
• Serve as a subject matter expert in a quality control function and serve as knowledge and process expert to others
• Effectively work independently with minimal supervision within a team environment to complete a common goal and prioritize daily workload to meet department objectives
• Adhere to the team policy and procedures to ensure that work is properly documented
• Ability to lead and positively influence others
• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities
• Perform additional duties and participate in special projects as required
• Prioritize and manage own workload to meet SLA requirements for service and productivity
• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality, elevate issues where appropriate
• Protect the interests of the organization identify and manage risks, and elevate non-standard, high-risk transactions / activities as necessary
• Comply with applicable internal and external audit and regulatory requirements and may actively participate in Audit Reviews, providing recommendations and guidance as required
• Support the business internally as a specialist of a given area in AML/ATF, Sanctions/ABAC matters
• Conduct sound investigations and provide AML/ATF, Sanctions/ABAC, support and recommendations on AML/BSA, Sanctions and ABAC investigations
• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Guided by practices, procedures and operating plans, makes process and capacity management decisions to ensure ongoing operations
• Excellent organizational skills, with the ability to handle multiple complex cases simultaneously while meeting deadlines
• Excellent team player who is versatile and adaptable to new situations and opportunities based on business needs
• Strong attention to detail and accuracy
• Knowledge of current and emerging trends
• Skills in mentoring, coaching, and performance management

Experience & Qualification Requirements

• A university or college degree is required, ACAMS certification is preferred
• 8+ years of experience in the banking industry and/or an AML or financial-crimes-related experience required
• 5 years of experience in AML investigations and STR filing
• Strong Suspicious Transaction Report (STR) filing and writing experience
• Understanding of related regulations, including the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA)
• Experience assessing a wide variety of ML/TF risks across multiple customer and product types, with the ability to clearly articulate risks and findings in a recommendation summary
• Excellent communication skills, including the ability to professionally manage questions and concerns escalated by partners
• Strong technical and computer skills, including the ability to use searchable databases and Microsoft Office applications
• AML QC/QA experience
• Prior knowledge of processes and systems

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.