AM Staffing Coordinator

Sentient HR Services Inc; Markham; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading staffing organization in childcare is seeking an AM Staffing Coordinator who will manage supply staff availability and communication. This role offers a competitive salary, two weeks plus 8 days paid time off, and comprehensive health benefits. The ideal candidate has post-secondary education and experience in staffing or customer service. Join a values-driven team supporting childcare educators across Ontario.

Benefits

Competitive salary

Two weeks + 8 days paid time off

Health and dental benefits

Professional growth opportunities

Qualifications

• Degree or college diploma is preferred.
• Experience in staffing, scheduling, customer service, or administrative duties.
• ECE/RECE background is an asset.
• Strong verbal and written communication skills.
• Ability to prioritize and adapt to urgent needs.

Responsibilities

• Match supply staff to childcare centre shifts in real time.
• Maintain accurate staff availability records.
• Lead staff communications via various channels.
• Track performance data and prepare reports.
• Administer the Sentient PERKS rewards program.

Skills

Staffing experience

Customer service

Administrative coordination

Microsoft Excel

Communication skills

Relationship-building

Education

Post-secondary education

Tools

Microsoft Word

Scheduling software

Job description

About Sentient HR

Sentient HR Services Empowers Educators by connecting passionate childcare professionals with rewarding opportunities. We specialize in supply staffing, temporary placements, and permanent hires for the childcare industry.

Serving over 500 childcare centres across the GTHA and Ottawa, we pride ourselves on building trusted partnerships, delivering exceptional client service, and supporting over 600+ Early Childhood Assistants (ECAs), Assistants, and Registered Early Childhood Educators (RECEs).

Our culture values integrity, growth, collaboration, and making an impact.

Position Overview

As the AM Staffing Coordinator, you will be the primary contact for supply staff in the mornings, ensuring childcare centre shifts are filled quickly and accurately. This role blends relationship management with administrative precision- understanding each educator’s availability, strengths, and preferences to make timely, effective matches.

You will also lead our Sentient PERKS rewards and recognition program, track performance data, and produce Excel-based reports. This is a fast-paced, people-focused position with a mix of scheduling, communication, and engagement responsibilities.

Key Responsibilities

• Match available supply staff to open shifts at childcare centres in real time.

• Maintain updated records of staff availability, profiles, and qualifications in our scheduling software.

• Lead staff communications via phone, e-mail, and text.

• Track, prepare, and distribute new hire packages.

• Administer the Sentient PERKS rewards program, including incentive planning.

• Complete accurate, timely reports using Microsoft Excel and internal systems.

• Monitor staff performance, track attendance, and address client feedback.

• Collaborate with the Client Care Coordinator to meet urgent and planned staffing needs.

Qualifications

• Post-secondary education required (degree or college diploma preferred).

• Previous experience in staffing, scheduling, customer service, or administrative coordination.

• Early Childhood Education (ECE/RECE) background is an asset.

• Intermediate skills in Microsoft Word and Excel.

• Strong verbal and written communication skills.

• Ability to work independently, prioritize tasks, and adapt to urgent staffing needs.

• Strong relationship-building skills and a people-first approach.

Why Join Sentient HR?

• Competitive salary: $50,000/year.

• Two weeks + 8 days paid time off.

• Comprehensive health and dental benefits.

• Work with a collaborative, values-driven team.

• Opportunities for professional growth and development.

• Play a key role in supporting educators and childcare centres across Ontario.

Sentient HR Services Inc. is committed to accessibility, equity, and inclusion. We welcome applications from all qualified candidates and provide accommodations during the recruitment process as required by the Accessibility for Ontarians with Disabilities Act (AODA).