Airport Store Customer Experience Leader

Indigo Books & Music; City of Leduc; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading Canadian retail company is seeking a Customer Experience Leader to join its store in Edmonton International Airport. The successful candidate will lead daily operations, inspire a customer-centric culture, and ensure exceptional service. Applicants should have 1-2 years of customer service experience and a commitment to operational excellence. This role requires flexibility in scheduling, including evenings and weekends. Join a dynamic team that values diversity and fosters an inclusive environment.

Benefits

Dynamic and enriching culture

Diversity and inclusion initiatives

Career development opportunities

Qualifications

• 1-2 years of experience in customer service, merchandising, or operations.
• Ability to prioritize, plan, and execute tasks effectively.
• Knowledge of Provincial Health & Safety standards.

Responsibilities

• Lead daily store operations and enhance customer experience.
• Open and close the store, ensuring visual standards.
• Collaborate with the leadership team to inspire a customer-centric culture.

Skills

Customer service experience

Leadership

Business acumen

Agility in planning

Job description

A leading Canadian retail company is seeking a Customer Experience Leader to join its store in Edmonton International Airport. The successful candidate will lead daily operations, inspire a customer-centric culture, and ensure exceptional service. Applicants should have 1-2 years of customer service experience and a commitment to operational excellence. This role requires flexibility in scheduling, including evenings and weekends. Join a dynamic team that values diversity and fosters an inclusive environment.