Airport Station Manager — Customer Experience & Ops

Air Canada; New Brunswick; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading airline in North America is seeking a Station Manager for their operations in Canada. The role involves overseeing airport personnel, ensuring safe operations, and enhancing customer experience. The ideal candidate will have a Bachelor's degree or relevant experience, strong leadership skills, and proficiency in budget management. Applicants must be willing to relocate to the assigned station. This position presents a unique opportunity to be part of a dynamic team within a top-ranked airline.

Qualifications

• Relevant university degree (Bachelor's), certification, or relevant experience commensurate with the role.
• Experience in airport operations leadership.
• Ability to work independently.
• Willing to relocate to the assigned location to live full-time.
• Track record of consistent performance and delivery focused on safety and customer experience.
• Strong people leadership and people development skills.
• Strong communication and negotiation abilities.
• Experience in budget management and financial decision-making.
• Familiarity with corporate environment guidelines.

Responsibilities

• Leadership and development of airport personnel at Air Canada station.
• Ensure safe and compliant airport operations.
• Manage operational performance and overall customer experience.
• Drive local plans to support Air Canada's transformative strategy.
• Be a visible leader in the station and local communities.

Skills

Airport operations leadership

Strong communication abilities

Budget management

People leadership

Negotiation skills

Education

Bachelor's degree or relevant experience

Job description

A leading airline in North America is seeking a Station Manager for their operations in Canada. The role involves overseeing airport personnel, ensuring safe operations, and enhancing customer experience. The ideal candidate will have a Bachelor's degree or relevant experience, strong leadership skills, and proficiency in budget management. Applicants must be willing to relocate to the assigned station. This position presents a unique opportunity to be part of a dynamic team within a top-ranked airline.