Airport Retail Shift Supervisor & Zone Lead (Multi-Unit)

Paradies Na; Toronto; On-site; CAD 41,000 - 50,000; Full time

Benefits offered by this job

Career growth

Performance bonuses

Health insurance

Pension plan

Generous vacation

Discounts up to 50%

Job summary

Paradies Lagardere is seeking a Shift Supervisor for multi-unit retail operations at Toronto Pearson Airport. You will partner with the Manager to lead and train associates, supervise cash registers, and ensure smooth operations across units. A strong focus on customer service and merchandising is required.

The role requires flexibility for varied shifts, including weekends and holidays, with opportunities for growth and recognition within a fast-paced airport environment.

Qualifications

• Retail management experience required.
• Ability to work weekends and holidays.
• Criminal Background Check required.
• Able to lift and perform physical tasks.
• Excellent communication and leadership skills.

Responsibilities

• Lead and supervise multiple store units at the airport location.
• Manage cash registers and POS operations on shift.
• Set up planograms and maintain merchandising standards.
• Deliver exceptional customer service and resolve issues promptly.
• Drive sales and promote first-class service.

Skills

Leadership

Team management

Customer service

Flexibility

Tools

POS system

Merchandising software

Job description

Paradies Lagardere is seeking a Shift Supervisor for multi-unit retail operations at Toronto Pearson Airport. You will partner with the Manager to lead and train associates, supervise cash registers, and ensure smooth operations across units. A strong focus on customer service and merchandising is required.

The role requires flexibility for varied shifts, including weekends and holidays, with opportunities for growth and recognition within a fast-paced airport environment.