Airport Customer Service Agent - Full-Time

GAT Airline Ground Support; Fort McMurray; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading airline support company in Fort McMurray is seeking a full-time customer service agent. This critical role involves assisting passengers with check-in, baggage handling, and providing information about flights. Ideal candidates are friendly, detail-oriented, and able to work in a fast-paced environment, with flexibility to work nights and weekends. High school diploma is required, and must be at least 18 years old.

Qualifications

• Must be at least 18 years of age.
• Ability to read, speak, and understand English.
• Ability to stand for long periods.
• Good communication skills; friendly and outgoing personality.

Responsibilities

• Greet and assist customers promptly and courteously.
• Handle transactions accurately and securely.
• Use computer systems for flight information and documentation.
• Escort unaccompanied minors and disabled passengers as required.

Skills

Customer assistance

Communication skills

Attention to detail

Basic computer skills

Education

High school diploma or GED

Job description

A leading airline support company in Fort McMurray is seeking a full-time customer service agent. This critical role involves assisting passengers with check-in, baggage handling, and providing information about flights. Ideal candidates are friendly, detail-oriented, and able to work in a fast-paced environment, with flexibility to work nights and weekends. High school diploma is required, and must be at least 18 years old.