Airport Customer Service Agent - Fast-Paced Travel Role

Jazz Aviation; Yellowknife; On-site; CAD 40,000 - 50,000; Full time

Job summary

Join a leading airline as a Customer Service Agent, where you will provide exceptional service to passengers at the airport. Your role will involve greeting customers, managing check-ins, and ensuring a smooth boarding process. Enjoy perks like special rates on travel and opportunities for career advancement. If you have a passion for customer service and thrive in a fast-paced environment, this is the job for you!

Benefits

Special rates on airfare

Car rental discounts

Hotel accommodation discounts

Vacation packages

Cruise discounts

Qualifications

• Minimum one year of customer service experience required.
• Previous airline experience or courses in travel and tourism are assets.

Responsibilities

• Greet and assist passengers at airport counters and gates.
• Handle customer complaints and provide outstanding service.
• Make reservations and check passengers in using a computerized system.

Skills

Customer Service

Communication

Problem Solving

Education

High school diploma or equivalent

Tools

Airline reservation system

Computer skills

Job description

Join a leading airline as a Customer Service Agent, where you will provide exceptional service to passengers at the airport. Your role will involve greeting customers, managing check-ins, and ensuring a smooth boarding process. Enjoy perks like special rates on travel and opportunities for career advancement. If you have a passion for customer service and thrive in a fast-paced environment, this is the job for you!