Aircraft Maintenance Supervisor/Coordinator (MCC)

Canadian North; Ottawa; On-site; CAD 75,000 - 90,000; Full time

Job summary

A regional airline is seeking a Maintenance Supervisor/Coordinator to coordinate activities within the Maintenance Control Centre. Responsibilities include supporting maintenance operations and ensuring communication between departments while adhering to safety regulations. Candidates should possess a valid Aircraft Maintenance Engineers License and have at least 5 years of related experience. This role offers a chance to be part of a dedicated team enhancing northern communities.

Benefits

Comprehensive benefits package

Travel privileges

Cargo privileges

Qualifications

• Must hold valid Transport Canada Aircraft Maintenance Engineers License M1, M2 or E category.
• Minimum 5 years related experience.
• Must be adept at managing multiple priorities and deadlines under minimal supervision.

Responsibilities

• Coordinate timely two-way communication between the Maintenance and Operations departments.
• Assist in returning AOG aircraft to service.
• Ensure compliance with OH&S regulations.

Skills

Transport Canada Aircraft Maintenance Engineers License M1, M2 or E category

Minimum 5 years related experience

Previous supervisory experience

Familiar with Canadian Aviation Regulations

Superior interpersonal & communication skills

Tools

MS Office

TRAX system

Job description

At Canadian North, we don’t just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you’re on the ground or in the air, working with us means being part of something bigger.

You’ll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.

Why Work With Us?

• Purpose-Driven Mission — Your work matters
• Tight-Knit, Inclusive Team — You’ll feel valued and supported
• Career Growth Opportunities — Across the North and beyond
• Experience the North — Adventure meets purpose
• Trusted Airline of the Arctic — Be part of something bigger
• Total Rewards & Employee Benefits

Benefits

We’re committed to offering a comprehensive benefits package that supports your health, security, and future.

• Group Insurance Benefits – available after 1 month of regular active employment
  • Extended healthcare
  • Short-term & long-term disability
  • Life insurance
  • Dependent life insurance
  • Accidental death & dismemberment insurance
  • Group Dental Benefits
• Retirement Savings Plan – available after 6 months of regular active employment
  • RPP – Registered Pension Plan
  • RRSP – Registered Retirement Savings Plan
  • TFSA – Tax Free Savings Account
  • NRSP – Non-Registered Savings Plan
• Travel Privileges
  • Eligible for Canadian North flights after 1 month
  • Additional travel privileges are available after 6 months. Fly with Canadian North’s affiliated airlines at a great price worldwide
  • Reduced rates and free travel passes
• Cargo Privileges
  • Access to personal cargo shipment as per the Employee Travel Guide and Company policy

About this position

The Maintenance Supervisor/Coordinator, MCC, is responsible for coordinating and overseeing work activities related to assigned projects or operational tasks within the Maintenance Control Centre. This role may involve indirect supervision of team members, ensuring effective communication, workflow coordination, and support of maintenance operations to maintain the highest standards of safety and efficiency.

Reporting to: Manager, Operations Control

Level: As per the GAFAE Collective Agreement

In accordance with the GAFAE Collective Agreement

Notes

This position requires open availability and the ability to work a rotating shift schedule. The schedule follows a four-week cycle: seven consecutive night shifts followed by seven days off, then two weeks of 12-hour day shifts on a continental rotation.

Duties and Responsibilities

Must be able to perform, but not be limited to, the following duties and responsibilities:

• Coordinate timely two-way communication between the Maintenance and Operations departments in real time with ACA background
• Coordinate communication during IROP situations between Maintenance and Operations
• Assist in a supporting role, the return to service of AOG aircraft
• Facilitate daily maintenance meetings as required
• Provide support as required for aircraft operating away from maintenance bases
• Provide a Fleet Status Report, including ETR’s for un-serviceable aircraft and immediately advise of any fleet status changes
• Responsible for the care and control of Company owned publications, tools, and equipment by personally ensuring that publications, tools and equipment are returned after use
• Ensures that any required Maintenance Irregularity Reports (MIRs), Service Difficulty Reports (SDRs), Daily Status Reports and Aircraft Problem Communication Reports are completed properly and entered in systems
• Work towards achieving true technical dispatch
• Closely monitor OTP and help to develop solutions for improvement
• Increase the oversight of tooling and parts for large projects
• Increase control of Recon equipment
• Increase in Oversight in GSE status
• Responsible for OH&S compliance while on shift
• Other duties as assigned

Skills and Qualifications

Include, but not limited to, the following minimum skills and qualifications:

• Must hold valid Transport Canada Aircraft Maintenance Engineers License M1, M2 or E category
• Minimum 5 years related experience
• Must have previous supervisory experience and/or training
• Must be familiar with Canadian Aviation Regulations
• ACA on at least one company aircraft type considered an asset
• Must possess superior interpersonal & communication skills
• Must be adept at managing multiple priorities and deadlines under minimal supervision in fast paced team environment
• Must have knowledge of Transport Canada Safety Management Systems
• Demonstrated strong leadership, organizational, interpersonal and customer service skills
• Solid working knowledge of company paperwork policies and procedures such as: Journey Logbooks, MELs, DMI deferrals, Test Flight requirements, etc.
• Familiarity of company structure/demographics with emphasis on the MCC/OCC/Dispatch environment preferred
• Must be able to work independently with minimum supervision
• Possess a strong working knowledge of computers with proficiency in MS Office and the TRAX system
• Ability to communicate in Inuktut a definite asset
• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada