AI Solutions Engineer - Pre-Sales Quality & Scoring

Mercor; Toronto; Remote; CAD 90,000 - 130,000; Full time

Job summary

Mercor is partnering with a leading AI research organization to engage experienced sales engineers for a project focused on evaluating how well AI systems perform real-world technical sales work. You will design grading criteria and score samples with rigorous, well-reasoned written justifications, ensuring consistent, defensible assessments.

The role emphasizes AI training/evaluation experience and strong written communication.

Qualifications

• 4+ years of relevant experience as a Sales Engineer or similar
• Deep fluency in the pre-sales craft: leading technical discovery, translating customer requirements into product solutions, delivering tailored demos, handling technical objections, supporting proofs of concept, and evaluating product fit and technical risk
• Hands-on experience with technically complex B2B software — SaaS, cloud infrastructure, cybersecurity, data platforms, developer tools, or enterprise applications
• Exceptionally strong written communication, with the ability to explain exactly why a piece of technical work would or would not land with both technical and business stakeholders
• Detail-oriented, consistent, and comfortable having your judgment reviewed and calibrated against peers
• Prior experience with AI training, evaluation, or human-data projects is a strong plus

Responsibilities

• Design precise, task-specific grading criteria for real-world pre-sales and solutions-engineering deliverables (technical discovery plans, tailored product demonstrations, proof-of-concept and technical evaluation plans, security questionnaires and RFP responses, integration/API/architecture explanations, and product-fit and technical-risk assessments)
• Score AI-generated and human work samples against those criteria, with detailed written justifications for every score
• Apply consistent, evidence-based judgment so scores are reproducible and defensible
• Incorporate structured feedback from senior reviewers and iterate quickly on your work

Skills

Sales engineering

Pre-sales discovery

Demos & POCs

Requirements translation

Written communication

AI training knowledge

Job description

Mercor is partnering with a leading AI research organization to engage experienced sales engineers for a project focused on evaluating how well AI systems perform real-world technical sales work. You will design grading criteria and score samples with rigorous, well-reasoned written justifications, ensuring consistent, defensible assessments.

The role emphasizes AI training/evaluation experience and strong written communication.