AI Solutions Architect – End-to-End Enterprise Deployments

Forethought; Canada; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading AI solutions provider in Canada is seeking a Solutions Architect/Implementation Engineer Consultant to deploy intelligent workflows and assist enterprise customers in transforming their support operations. The ideal candidate will have a strong background in technical consulting and a passion for AI technology. This role offers opportunities for significant impact in a dynamic environment focused on customer success.

Benefits

Health Insurance

Paid maternity, paternity & parental leave

Company wide wellness day

Equity opportunities

Qualifications

• Proven experience in technical consulting, implementation, or deployment roles within the SaaS industry.
• Strong understanding of software deployment methodologies, system integration, and configuration best practices.
• Excellent communication skills, with the ability to effectively interact with clients and internal teams.

Responsibilities

• Partner with customers to understand their support operations and challenges.
• Design, configure, and implement intelligent workflows using large language models (LLMs).
• Lead end-to-end implementations, ensuring successful launches and measurable time-to-value.

Skills

Technical consulting

SaaS implementation

Problem-solving

Customer communication

AI technology understanding

Education

Bachelor's degree in Computer Science or related field

Tools

Zendesk

Salesforce

Shopify

Sentry

Kibana

Job description

A leading AI solutions provider in Canada is seeking a Solutions Architect/Implementation Engineer Consultant to deploy intelligent workflows and assist enterprise customers in transforming their support operations. The ideal candidate will have a strong background in technical consulting and a passion for AI technology. This role offers opportunities for significant impact in a dynamic environment focused on customer success.