AI Solutions Architect

whitby; Whitby; On-site; CAD 120,000 - 160,000; Full time

Job summary

The Town of Whitby seeks an innovative AI Solutions Architect to lead the design and delivery of AI and automation solutions that transform how we work and serve our community.

You will combine technical expertise with collaboration to develop secure, scalable AI solutions that empower employees and improve service delivery across the organization.

Qualifications

• Experience designing, building and deploying enterprise AI and automation solutions.
• Ability to translate business needs into secure, scalable AI solutions.
• Strong collaboration with multiple stakeholders across the organization.

Responsibilities

• Design, develop, and implement enterprise AI and automation solutions.
• Partner with business areas to translate needs into AI solutions.
• Build AI agents, automation workflows, and intelligent applications.

Skills

AI architecture

Automation design

Machine learning

Cloud integration

Tools

Microsoft Copilot Studio

Power Platform

Azure AI Services

Job description

Who We Are

In Whitby, we are dedicated to our work, our community, and each other. We work hard, we have fun, and we celebrate our successes.

The Town of Whitby is a community in transformation that is located in the heart of Durham Region in the eastern Greater Toronto Area. Whitby is the second-largest municipality in the region and one of the fastest-growing communities in Canada. Located on Lake Ontario and only an hour east of Toronto, the population of Whitby is expected to grow from 140,000 to more than 200,000 by 2031. Whitby's Official Plan has been updated to establish new directions for Whitby's planned growth and development; the protection of our natural and built environments; urban design intensification; sustainability; community improvement; and, new employment within this time frame.

The Town of Whitby combines a small town atmosphere with the sophistication and amenities of a larger urban centre. Whitby boasts two beautiful heritage downtowns, one of the finest recreational harbours with an award-winning marina, year round sports and recreation activities, parks, trails, and a robust arts and culture scene, all of which are part of the extraordinary amenities that Whitby residents enjoy every day.

Whitby has an exciting and aspiring future, with a community that is welcoming, growing and transforming. On our team, you can expect to make a difference through your work and have a direct impact on shaping our growing community. Creating an inclusive environment where employees experience job satisfaction and have rewarding careers is important to us. We live our values and foster a culture of collaboration, accountability, respect and engagement where people enjoy coming to work.

The Town of Whitby is a hybrid organization. This means staff are empowered to do their best work from various locations, as appropriate for the position.

We want to be the preferred employer for the most talented people who care about the Town of Whitby, and are excited and proud to serve our vibrant community.

Let's grow together.

What You Will Get To Do

We're looking for an innovative AI Solutions Architect to lead the design and delivery of artificial intelligence and automation solutions that transform how we work and serve our community. In this role, you'll combine technical expertise with creativity and collaboration to develop secure, scalable, and practical AI solutions that improve service delivery, empower employees, and drive digital innovation across the organization.

The successful candidate will have a positive impact on our corporate culture by demonstrating the Town's core values (Collaborative, Accountable, Respectful, Engaged) through daily interactions with individuals at all levels of the organization.

By effectively building positive rapport and relationships, the successful candidate will help us achieve our mission that together we deliver services that make a difference in our community.

Reporting to the Director, Technology & Innovation Services, the AI Solutions Architect provides technical leadership, solution design, and hands-on delivery of artificial intelligence, automation, and related digital solutions across the Town's technology environment.

As our AI Solutions Architect, you'll play a key role in shaping how artificial intelligence and automation enhance municipal services. Working across the organization, you'll design, build, and implement practical AI solutions that improve how we work and deliver services to our community. Your work will include:

• Design, develop, and implement enterprise AI and automation solutions using technologies such as Microsoft Copilot Studio, Power Platform, Azure AI Services, machine learning, and custom integrations.
• Partner with business areas to understand challenges, identify opportunities, and translate business needs into secure, scalable, and user-friendly AI solutions.
• Build and deploy AI agents, automation workflows, and intelligent applications that integrate with enterprise systems and data sources.
• Evaluate emerging AI technologies and recommend innovative solutions that align with business priorities and enterprise architecture.
• Optimize AI solutions through ongoing monitoring, testing, prompt engineering, model refinement, and performance improvements.
• Collaborate with Infrastructure, Security, Data, Business Solutions, Organizational Development, Corporate Communications, and other stakeholders to ensure solutions are secure, compliant, and support successful adoption.
• Develop technical standards, documentation, and best practices that promote responsible, sustainable, and effective use of AI across the organization.
• Provide advanced troubleshooting and technical support for AI platforms, integrations, and automation solutions.
• Build strong relationships with technology partners and vendors to support implementation, optimization, and