AI & Process Intelligence Lead

Roche; Mississauga; On-site; CAD 137,000 - 180,000; Full time

Job summary

Roche seeks an AI & Process Intelligence Lead to drive a transformation of its global technical network. You will shift how data is used to manage organizational complexity, building agentic AI and NLP diagnostic engines to uncover drift and bottlenecks.

You will mentor a diverse team and ensure robust, human-in-the-loop quality assurance during end-to-end AI projects in a regulated setting.

Qualifications

• 10 years of experience in AI, ML, or Process Mining with leadership background.
• Hands-on knowledge of NLP, LLMs, and enterprise system integration.
• Ability to translate AI capabilities into business value for stakeholders.

Responsibilities

• Lead the AI and process intelligence strategy across global networks.
• Design and validate diagnostic engines using advanced process mining and NLP.
• Mentor a cross-functional team of data scientists and developers.
• Ensure compliant deployment in a highly regulated (GxP) environment.

Skills

AI leadership

Machine Learning

Process Mining

NLP

Data science

Technical leadership

Education

Computer Science / Data Science / Engineering

Tools

Celonis

ASPIRE/SAP

NLP tools

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

At Roche, you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted, and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop, and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Our organization, as part of PT Strategy (PTY), is responsible for defining our future state Pharma Technical (PT) strategy to support and enable our overarching Pharma Vision. Within this ecosystem, our team serves as the innovation engine dedicated to modernizing how we understand, execute, and optimize our global manufacturing and supply chain processes.

As the AI & Process Intelligence Lead, you will fundamentally shift how Roche manages organizational complexity by treating it as a data problem. Moving away from manual, human-heavy process mapping workshops, you will lead the strategic development and deployment of our Agentic AI and Natural Language Processing (NLP) diagnostic engines. By leveraging advanced process mining and intelligence tools, your team will uncover process drift, identify bottlenecks, and flag compliance deviations, ultimately driving the AI-enabled transformation of our global technical network.

The Oppurtunity:

• Driving AI-Enabled Transformation: Champion business transformation strategies to radically simplify while mitigating processing risks in a highly regulated environment
• Complex Data Ingestion & Requirement Mapping: Partner with business stakeholders to gather complex data requirements. You will design diagnostic models capable of ingesting and interpreting highly regulated, unstructured pharmaceutical text
• Intelligence Solution Design: Architect and validate intelligence-focused solutions. You will oversee process mining architectures, NLP ingestion scopes, and implement robust "Human-in-the-Loop" quality assurance frameworks
• Technical Leadership & Mentoring: Serve as the subject matter expert for end-to-end AI project implementation. You will guide and mentor a diverse, cross-functional team of data scientists, developers, and technology professionals, helping them resolve complex algorithmic and integration challenges

Who You Are

• Experienced Technical Leader: You bring 10 years of experience in Artificial Intelligence, Machine Learning, or Process Mining, with a proven track record of deploying algorithmic solutions, including at least 3 years matrixed leadership
• Deep Domain Expertise: You possess a strong background in Computer Science, Data Science, or Engineering, backed by hands‑on working knowledge of NLP, LLMs, Process Mining tools (e.g., Celonis), and enterprise system integration (ASPIRE/SAP)
• Strategic Translator: You excel at engaging non-technical stakeholders, translating complex AI capabilities into clear, actionable business value, and facilitating design discussions that solve real operational bottlenecks
• GxP Navigator: You thrive in complex, matrixed environments and possess the rigor required to manage multiple technical initiatives and ensure successful algorithmic deployment within a highly regulated (GxP) landscape
• Values-Driven Innovator: You foster a culture of continuous learning and innovation. You bring your authentic self to work and deeply align with Roche’s core values of Integrity, Courage, and Passion
• Relocation not eligible for this position**

The expected salary range for this position based on the primary location of Mississauga is 136,936.00 and 179,728.50 of hiring range. Actual pay will be determined based on experience, qualifications, and other job-related factors as determined by the company.

We use artificial intelligence to screen, assess or select applicants for this role.

This posting is for an existing vacancy at Hoffmann-La Roche Ltd.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life‑changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.