AI Platform Administrator

CIMA+; Montreal (administrative region); On-site; CAD 90,000 - 120,000; Full time

Job summary

CIMA+ is seeking an AI Platform Administrator to administer and optimize enterprise AI platforms, including Microsoft 365 Copilot, ChatGPT Enterprise, Claude Enterprise, and other approved AI solutions.

Reporting to the AI Solutions Team Lead, you will ensure platforms are secure, well-governed, and cost-effective, aligned with CIMA+'s AI strategy. You will work with the AI Enablement team, AI Strategy & Delivery leadership, Infrastructure, Cybersecurity, users, and vendors.

Qualifications

• Bachelor's degree in IT, CS, IS, or related field or equivalent experience.
• 3-5 years in SaaS, Microsoft 365, cloud, or enterprise platform administration.
• Experience with user administration, licensing, permissions, identity, configuration, and operational support.
• Strong understanding of Microsoft 365 and Microsoft Entra ID.
• Good understanding of Generative AI platforms and their enterprise use.
• Experience monitoring usage, licensing, and technology costs.
• Strong analytical, troubleshooting, organizational, and communication skills.
• Ability to learn rapidly and keep pace with evolving AI technologies.

Responsibilities

• Administer enterprise AI platforms, including users, roles, licenses, permissions, configurations.
• Monitor usage, consumption, credits, overages, and licensing, and recommend optimization opportunities.
• Maintain reporting on adoption, usage, costs, and platform trends.
• Stay current on product roadmaps, releases, licensing changes, and new capabilities.
• Assess the operational and governance impacts of new features before deployment.
• Collaborate with Infrastructure on identity, access, SSO, SCIM, and Microsoft Entra ID integrations.
• Support platform governance, security controls, and approved configurations.
• Troubleshoot issues and coordinate escalations with internal teams and vendors.
• Maintain platform documentation, procedures, and administrative standards.
• Partner with the AI Enablement team to communicate changes and support adoption.

Skills

Analytical skills

Troubleshooting

Organizational skills

Communication skills

Team collaboration

Learning agility

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field

Tools

Microsoft 365 Copilot

ChatGPT Enterprise

Claude Enterprise

SSO

SCIM

RBAC

APIs

Job description

Welcome to a commitment to sustainable development you can relate to.

Welcome to people who like people, to brilliant minds, tomorrow's visionaries, challenge seekers, collaborators, and those with an entrepreneurial spirit in their DNA.

At CIMA+, you'll find a place where your ideas and perspectives are welcomed and encouraged. In both the field and at the office, you'll get plenty of opportunities to reach your full potential in an environment that's engineered for people. At CIMA+, we care about our people and make sure that they feel valued, appreciated, and part of the team. You could even become a shareholder in the company.

At CIMA+, we give you the freedom and flexibility to manage your work on your own terms and the opportunity to work on projects you can relate to.

Welcome to CIMA+

Job Description

Operate and Evolve CIMA+'s Enterprise AI Platforms

We are looking for an AI Platform Administrator to administer and optimize CIMA+'s enterprise AI platforms, including Microsoft 365 Copilot, ChatGPT Enterprise, Claude Enterprise, and other approved AI solutions.

Reporting to the AI Solutions Team Lead, you will ensure these platforms are secure, well-governed, cost-effective, and aligned with CIMA+'s AI strategy. You will work closely with the AI Enablement team, AI Strategy & Delivery leadership, Infrastructure, Cybersecurity, users, and vendors.

Primary Responsibilities

• Administer enterprise AI platforms, including users, roles, licenses, permissions, configurations, and features
• Monitor usage, consumption, credits, overages, and licensing, and recommend optimization opportunities
• Maintain reporting on adoption, usage, costs, and platform trends
• Stay current on product roadmaps, releases, licensing changes, and new capabilities
• Assess the operational and governance impacts of new features before deployment
• Collaborate with Infrastructure on identity, access, SSO, SCIM, and Microsoft Entra ID integrations
• Support platform governance, security controls, and approved configurations
• Troubleshoot issues and coordinate escalations with internal teams and vendors
• Maintain platform documentation, procedures, and administrative standards
• Partner with the AI Enablement team to communicate changes and support adoption

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
• 3-5 years of experience in SaaS, Microsoft 365, cloud, or enterprise platform administration
• Experience with user administration, licensing, permissions, identity, configuration, and operational support
• Strong understanding of Microsoft 365 and Microsoft Entra ID
• Good understanding of Generative AI platforms and their enterprise use
• Experience monitoring usage, licensing, and technology costs
• Strong analytical, troubleshooting, organizational, and communication skills
• Ability to learn rapidly and keep pace with evolving AI technologies
• Integrity, team spirit, and a commitment to excellence

Assets

• Experience administering Microsoft 365 Copilot, ChatGPT Enterprise, Claude Enterprise, or similar platforms
• Experience with SSO, SCIM, RBAC, APIs, or automation
• Knowledge of AI governance, privacy, security, and responsible AI
• Experience with Copilot Studio, Azure AI Foundry or Power Platform

Additional Information

At CIMA+, we recognize the richness and diversity of each individual’s experience. Compensation for this role is therefore based on the candidate’s experience, skills, and qualifications, while maintaining internal equity. The level and associated salary may vary depending on the candidate's profile.

CIMA+ uses an applicant tracking system that includes an automated match score feature. However, this score is not used to screen, assess, or select applicants. All hiring decisions are made through human review.

Ethics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities forcandidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression,socio-economic status or background, etc.).

In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenouspeople, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying foremployment.

We are committed to providing a workplace that is accessible. Accommodations are available in accordance with CIMA's policies. If you require an accommodation, please let us know.