AI Learning Associate Director - Learning and Development (18-month contract)

Ernst & Young Advisory Services Sdn Bhd; Toronto; On-site; CAD 140,000 - 190,000; Full time

Benefits offered by this job

Support and coaching from leaders

Career development opportunities

Flexible work style

Job summary

EY Canada is seeking an AI Learning Associate Director to guide the AI learning strategy and build scalable programs in Toronto. You will partner with executives to align capability development with business outcomes and lead enterprise-wide initiatives in a fast-evolving AI landscape.

You will shape learning experiences, drive adoption, and measure impact while collaborating with technology leadership and HR to transform workforce capabilities.

Qualifications

• 8+ years in learning and development or related fields.
• Experience with AI and AI-powered productivity tools.
• Experience working with executive stakeholders.
• Proficient with LMS and office tools; bilingual English/French is a plus.

Responsibilities

• Define capability priorities with senior leaders to support EY Canada's AI strategy.
• Develop and execute a comprehensive AI learning roadmap.
• Identify opportunities to accelerate AI adoption via innovative learning experiences.
• Lead enterprise AI learning programs, paths, campaigns, and experiences.
• Translate AI priorities into scalable learning solutions for behavior change.
• Curate resources, platforms, certifications, and thought leadership content.
• Oversee end-to-end lifecycle of AI learning initiatives.
• Collaborate with SMEs and vendors to develop content.
• Influence senior stakeholders to achieve program objectives.
• Monitor adoption, engagement, and feedback to evolve strategies.
• Manage select budgets, vendor relationships, governance.
• Partner with Brand Marketing to develop engagement plans.

Skills

Strategic thinking

AI trends knowledge

Stakeholder management

Adult learning principles

Business acumen

Data-driven decision making

Project leadership

Change management

Tools

SuccessFactors LMS

Excel

PowerPoint

Zoom

MS Teams

SharePoint

Job description

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AI Learning Associate Director - Learning and Development (18-month contract)

Location: Toronto

Other locations: Primary Location Only

Date: Aug 21, 2026

Requisition ID: 1737673

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

AI is transforming how organizations operate, create value, and develop talent. As EY Canada accelerates its AI transformation, L&D continuous to play a critical role in helping our people build the skills, mindsets, and behaviours needed to thrive in an AI-enabled future.

As the AI Learning Associate Director, you will serve as a strategic advisor and learning capability leader responsible for shaping, scaling and activating EY Canada's AI learning strategy, driving enterprise-wide AI skill development, and enabling our people to adopt AI in ways that create measurable business impact.

Reporting to the L&D Business Partner and working in close partnership with EY Canada's Chief Technology Officer and the Office of the CTO, you will help shape and execute enterprise-wide learning strategies that drive AI adoption, support workforce transformation, and build future-ready capabilities across the organization.

This highly visible role requires a blend of learning expertise, business acumen, stakeholder management, and change leadership. You will work across service lines, talent, technology, and leadership teams to identify emerging capability needs, design scalable solutions, and translate complex AI concepts into meaningful learning experiences that drive measurable business outcomes. Success in this role requires an agile, builder's mindset and the ability to thrive in a rapidly evolving environment where priorities, technologies, and workforce needs continue to shift. The successful candidate will be comfortable navigating ambiguity, rapidly translating emerging opportunities into action, and continuously adapting learning strategies to keep pace with change.

This job posting relates to an existing vacancy within our organization.

Your key responsibilities

• Partner with senior business, L&D, and technology leaders to define capability priorities that support EY Canada's AI transformation strategy.
• Develop and execute a comprehensive AI learning roadmap aligned to evolving business priorities and emerging technology trends.
• Identify opportunities to accelerate AI adoption through innovative learning experiences, performance support tools, and capability-building initiatives.
• Lead the firmwide design, development, and deployment of enterprise AI learning programs, learning paths, campaigns, and experiences.
• Translate emerging AI priorities into scalable learning solutions that drive behaviour change and business impact.
• Curate and integrate learning resources, programs, platforms, certifications, and thought leadership content to support a continuous learning culture.
• Oversee the end-to-end lifecycle of strategic AI learning initiatives, ensuring delivery excellence and strong learning outcomes.
• Collaborate with subject matter experts, external vendors, and subject matter experts across the business to lead the development of high-quality, business-relevant content and experiences.
• Influence senior stakeholders and navigate competing priorities to achieve program objectives and organizational goals.
• Monitor adoption trends, learner engagement, and business feedback to continuously evolve capability-building strategies.
• Manage select program budgets, vendor relationships, and governance activities to ensure operational excellence.
• Partner with Brand Marketing Communications and leadership teams to develop effective engagement, activation, and reinforcement plans.

A successful candidate for the AI Learning Associate Director role at EY Canada will possess a unique blend of skills, experience, and attributes that enable them to thrive in a fast-paced, transformative environment. Here’s what we’re looking for:

Skills and attributes for success

• Strategic thinker with the ability to translate business priorities into innovative learning solutions.
• Strong understanding of emerging AI trends, technologies, and use cases, with the ability to assess implications for workforce capability development and organizational transformation.
• Demonstrated ability to operate effectively in fast-changing environments, bringing an entrepreneurial, agency-oriented mindset that embraces experimentation, rapid iteration, continuous learning, and adaptation as technologies and business priorities evolve.
• Strong consulting and influencing skills, including experience working with executive stakeholders.
• Deep understanding of adult learning principles, capability development, and organizational change.
• Strong business acumen and curiosity regarding the impact of AI on workforce transformation and future skills.
• Experience using data to guide decision-making and measure program effectiveness.
• Exceptional project leadership, prioritization, and stakeholder management skills.
• Ability to navigate ambiguity and drive progress through collaboration and influence.

To qualify for the role, you must have

• 8+ years of experience in learning and development, talent development, workforce transformation, change management, or related fields.
• Experience working with an LMS (preferably SuccessFactors) a plus.
• Proficient in advanced capabilities in Excel (use of pivot tables and v-lookup) and PowerPoint.
• Proficient in Zoom, MS Teams, Office 360 and SharePoint.
• Demonstrated proficiency using AI and AI-powered productivity tools (e.g., Microsoft Copilot and similar solutions) to enhance personal effectiveness, accelerate content creation, synthesize information, support decision-making, and improve business outcomes.
• Experience applying AI to solve business problems, improve ways of working, or drive capability-building and adoption initiatives within an organization.
• Bilingualism in English and French is an asset.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

• Dieppe: $114,000 to $190,000

Inclusiveness at EY

Inclusivenessisat the heart of who we are and how we work.We’recommitted to fostering an environment where differences are valued, policies and practices areequitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting ourneuroinclusionand accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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• "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor

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