AI/IT Change Enablement Manager

Rogers Communications, Inc.; Calgary; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading telecommunications company is seeking an AI/IT Change Enablement Manager to spearhead organizational change management and transformation communications in Calgary, Alberta. This role is crucial for guiding the organization through significant IT and AI changes, ensuring stakeholder alignment, readiness, and adoption of new technologies. Ideal candidates will have extensive experience in change management and strong communication skills, with opportunities to influence the future of technology. The company offers a collaborative work environment with various employee benefits.

Benefits

Health & well-being benefits

Donation matching

Paid time off for volunteering

Pension plan & Employee stock options

Generous employee discounts

Qualifications

• 5+ years in organizational change management or enterprise technology programs.
• Strong understanding of IT modernization and AI concepts.
• Proven ability to manage complex, multi-track programs.

Responsibilities

• Lead OCM across IT and AI initiatives including readiness tracking.
• Produce executive briefings and ensure consistent messaging across companies.
• Help set and report on communication and engagement KPIs.

Skills

Organizational change management

Transformation communications

Stakeholder engagement

Communication skills

Analytical skills

Education

Bachelor's degree in relevant field

Tools

Microsoft Teams

SharePoint

Microsoft Viva

Job description

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AI/IT Change Enablement Manager

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for:

At Rogers, we’re driving bold transformation across IT and AI—and change enablement is the key to making it real. We’re looking for a strategic leader and change champion who can guide our organization through complex technology shifts with confidence, clarity, and engagement. If you excel at organizational change management (OCM), executive communications, and building readiness for enterprise programs, this role is your opportunity to lead change at scale.

What you'll do:

As the AI/IT Change Enablement Manager, you will lead OCM and transformation communications across IT modernization and AI enablement programs. Your mission: ensure readiness, adoption, and stakeholder confidence through structured change strategies, executive messaging, and coordinated engagement. You’ll be the bridge between technology and people—helping employees embrace innovation while maintaining trust and alignment.

What you'll do:

• Lead OCM across IT and AI initiatives, including impact assessments, stakeholder mapping, and readiness tracking.
• reate and execute change and communications plans for multi-track programs (infrastructure, applications, AI enablement).
• Build and enable a champions network within IT operations and key business units to cascade messages.

Communications & Engagement

• Produce executive briefings, service updates, and board-ready materials for major programs.
• Ensure consistent messaging across operating companies, internal communications, and leadership meetings.
• Plan and deliver workshops, roadshows, and readiness programs to build awareness and confidence.
• Proactively develop and maintain starter kits and enablement resources for stakeholders and internal IT.

Measurement & Continuous Improvement

• Help set, monitor, and report on communication, engagement, and change KPIs.
• Maintain feedback loops to continuously improve adoption and engagement strategies.

Governance & Representation

• Represent IT and AI transformation in strategic networks; bring back best practices and trends.
• Act as single intake for vendor-led events and external partnerships.

Creative & Visual Support

• Develop graphic design and visual assets to enhance communications and engagement campaigns.

What you bring:

• 5+ years in organizational change management, transformation communications, or enterprise technology programs.
• Strong understanding of IT modernization and AI concepts.
• Proven ability to manage complex, multi-track programs and cross-functional stakeholders.
• Exceptional written and verbal communication skills; ability to influence at all levels.

Preferred Skills

• Certification in Change Management is an asset.
• Experience with enterprise collaboration tools (Microsoft Viva, Teams, SharePoint).
• Graphic design and visual storytelling experience.
• Analytical skills for tracking KPIs and driving continuous improvement.

Why Join Us?

• Lead high-impact transformation programs shaping the future of technology at Rogers.
• Work in a strategic, collaborative environment with visibility across leadership and enterprise initiatives.
• Access career development programs, flexible work arrangements, and opportunities to influence change at scale.

What’s in it for you:

• Lead high-impact transformation programs shaping the future of technology at Rogers.
• Work in a strategic, collaborative environment with visibility across leadership and enterprise initiatives.
• Access career development programs, flexible work arrangements, and opportunities to influence change at scale.
• Wellness Programs:
  
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership
• Our commitment to the environment and diversity:
  
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule:Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location:Barlow 2400 32 Ave NE (7789), Calgary, AB
Travel Requirements: None
Background Check(s) Required: Canadian Criminal Record Check
Posting Category/Function: Technology & Information Technology
Requisition ID: 331545

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

Posting Notes: Technology

Location: Calgary, AB, CA Brampton, ON, CA Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply