AI Implementation Engineer — Client‑Facing, Equity & Impact

Forethought; Toronto; On-site; CAD 75,000 - 100,000; Full time

Job summary

A leading Generative AI company in Toronto is seeking an Implementation Engineer to oversee client deployments and integrations. The candidate should possess strong technical consulting skills and a customer-centric mindset to drive successful implementations. You will work closely with clients to ensure they receive tailored solutions and exceptional service. The role also offers a competitive benefits package including unlimited PTO and medical coverage.

Benefits

Equity participation

Flexible work options

Unlimited paid time off

Competitive medical, dental, and vision coverage

Paid maternity, paternity & adoption leave

Qualifications

• Proven experience in technical consulting, implementation, or deployment roles within the SaaS industry.
• Strong understanding of software deployment methodologies, system integration, and configuration best practices.
• Technical proficiency with AI technology, APIs, and cloud-based solutions.

Responsibilities

• Lead the installation, configuration, and deployment of our solution according to client specifications.
• Conduct assessments of client systems and workflows to ensure seamless integration.
• Troubleshoot technical issues encountered during implementation.

Skills

Technical consulting

Implementation and deployment

Problem-solving skills

Communication

Customer-focused mindset

Education

Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field

Tools

ZenDesk

SalesForce

Shopify

Sentry

Kibana

Job description

A leading Generative AI company in Toronto is seeking an Implementation Engineer to oversee client deployments and integrations. The candidate should possess strong technical consulting skills and a customer-centric mindset to drive successful implementations. You will work closely with clients to ensure they receive tailored solutions and exceptional service. The role also offers a competitive benefits package including unlimited PTO and medical coverage.