AI Engineer

Ultrassure Inc.; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Equity

Gym membership

Squash membership

Hybrid work

Downtown office Bay & King

Job summary

Ultrassure is building the AI operating system for insurance and reinsurance. Based in Toronto, our small, fast-moving team delivers daily, trusted AI that processes complex submissions, policies and claims, turning documents into actionable data for underwriters, brokers and claims teams.

As an AI Engineer, you’ll own the intelligence layer—from prompts and chains to RAG pipelines—designing and deploying models that extract, structure, and analyze multi-format documents.

Qualifications

• 2+ years of experience building production AI/ML systems.
• Strong Python skills and experience with LLM APIs (Claude, GPT-4, Gemini).
• Hands-on experience with RAG architectures, embeddings, and vector databases.
• Understanding of prompt engineering and evaluation methodologies.
• Comfort working in a fast-paced, ship-daily environment.
• Interest in the insurance/legal domain (experience is a plus, not required).
• Based in Toronto and able to work from our Bay & King office 3 days per week.

Responsibilities

• Design and optimize prompts and chains for contract extraction and analysis.
• Build and improve RAG pipelines for document retrieval and Q&A.
• Develop evaluation frameworks to measure and improve model accuracy.
• Architect document ingestion pipelines that handle complex, multi-format insurance documents.
• Experiment with new models and techniques.
• Collaborate with domain experts to encode insurance knowledge into our AI systems.
• Ship production AI features daily alongside the engineering team.

Skills

Production AI/ML systems

Python

LLM APIs

RAG architectures

Prompt engineering

Fast-paced environment

Insurance domain interest

Tools

Vector databases

Embeddings

Job description

Ultrassure is building the AI operating system for insurance and reinsurance, from submission to settlement. Our platform is trusted by insurers, MGAs, brokers, and reinsurers processing $10B of platform premium across Canada, the United States, the Caribbean, and the United Kingdom. We've raised a pre-seed round. We're a small, focused team that ships daily and moves fast.

We're looking for an AI Engineer to own and advance the intelligence layer of Ultrassure. You'll design and build the systems that extract, structure, and analyze complex insurance documents (submissions, policies, treaties and claims files), turning them into actionable data for underwriters, brokers and claims teams.

This is a high-leverage role. The AI you build is the core of what we sell. You'll work across prompt engineering, retrieval systems, document parsing, and model evaluation to push the boundaries of what's possible in contract intelligence.

What you’ll do

• Design and optimize prompts and chains for contract extraction and analysis
• Build and improve RAG pipelines for document retrieval and Q&A
• Develop evaluation frameworks to measure and improve model accuracy
• Architect document ingestion pipelines that handle complex, multi-format insurance documents
• Experiment with new models and techniques. We're model-agnostic and always testing.
• Collaborate with domain experts to encode insurance knowledge into our AI systems
• Ship production AI features daily alongside the engineering team

What we’re looking for

• 2+ years of experience building production AI/ML systems
• Strong Python skills and experience with LLM APIs (Claude, GPT-4, Gemini)
• Hands-on experience with RAG architectures, embeddings, and vector databases
• Understanding of prompt engineering and evaluation methodologies
• Comfort working in a fast-paced, ship-daily environment
• Interest in the insurance/legal domain (experience is a plus, not required)
• Based in Toronto and able to work from our Bay & King office 3 days per week

What we offer

• Competitive salary and meaningful equity in an early-stage company
• Gym and squash memberships included
• Hybrid work with a central downtown office at Bay & King
• High autonomy, high impact. Your work ships and matters.
• Opportunity to shape AI strategy at a company where AI is the product