AI Continuous Improvement Specialist

Evans; Calgary; On-site; CAD 90,000 - 130,000; Full time

Job summary

Evans in Calgary is seeking an AI Continuous Improvement Specialist to help identify opportunities, improve business processes, and support practical adoption of AI and automation across the organization.

Reporting to the Manager - QEHS & Continuous Improvement, you will collaborate with cross-functional teams to design, test, and deploy AI-enabled tools and workflow automations using Microsoft 365 technologies and other approved AI tools.

Qualifications

• Post-secondary education in Computer Science, Engineering, Information Systems, Business, Operations, Data Analytics, or a related field.
• 3-5 years of experience in process improvement, business systems, automation, software development, data analytics, AI solutions, or a related area.
• Demonstrated experience analyzing business processes and developing practical technology-based solutions.
• Strong working knowledge of Lean, continuous improvement, and problem-solving methodologies.
• Experience with AI technologies, workflow automation, low-code development platforms, or digital transformation initiatives.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Strong organizational skills with the ability to manage multiple priorities and projects.

Responsibilities

• Analyze business processes and identify opportunities for improvement, automation, and standardization.
• Facilitate process discovery sessions and collaborate with stakeholders to understand operational challenges and priorities.
• Design, develop, test, and deploy AI-enabled tools, workflow automations, and business solutions.
• Configure and support solutions using Microsoft 365 technologies (Copilot, Copilot Studio, Power Platform, etc.), ChatGPT, Claude, or other approved business tools.
• Partner with business leaders and employees to ensure solutions align with operational needs and Measure solution effectiveness and support continuous improvement initiatives through data-driven insights.
• Develop user documentation, training materials, and best practices to support adoption.
• Deliver training, coaching, and support, to help employees effectively leverage AI and automation technologies.
• Research emerging technologies and recommend practical applications that support business objectives.
• Support continuous improvement, operational excellence, and digital transformation initiatives across the organization.

Skills

Lean thinking

Process analysis

Stakeholder engagement

Facilitation

Change management

Documentation

Data analysis

Prompt engineering

AI solution design

Low-code development

Education

Bachelor's degree in Computer Science

Bachelor's degree in Engineering

Post-secondary degree in Information Systems or Data Analytics

Tools

Microsoft Copilot

Power Platform

Power Automate

Power Apps

SharePoint

Teams

ChatGPT

Claude

Python

SQL

Azure AI

Job description

For more than four decades, Evans has been the global leader in delivering innovative solutions for mission critical operations. Our work supports a diverse range of clients across public safety, aviation, process control, utilities, technology, and numerous government agencies. With the industry’s largest portfolio of mission critical installations （15,000） worldwide; our proven methodology, strict quality standards, and deep experience consistently set us apart.

At Evans, we are committed to leveraging technology to improve how we work, collaborate, and deliver value to our customers. We are seeking an experienced Artificial Intelligence (AI) Continuous Improvement Specialist either as a full time or if desired, a 6-month, in-office contract, to help identify opportunities, improve business processes, and support practical adoption of AI and automation technologies across the organization.

Primary Role

Reporting to the Manager - QEHS & Continuous Improvement, the AI Continuous Improvement Specialist will collaborate with teams across the organization to identify process improvement opportunities and develop practical AI-enabled solutions that improve efficiency, quality, and user experience.

Key Responsibilities include:

• Analyze business processes and identify opportunities for improvement, automation, and standardization.
• Facilitate process discovery sessions and collaborate with stakeholders to understand operational challenges and priorities.
• Design, develop, test, and deploy AI-enabled tools, workflow automations, and business solutions.
• Configure and support solutions using Microsoft 365 technologies (Copilot, Copilot Studio, Power Platform, etc.), ChatGPT, Claude, or other approved business tools.
• Partner with business leaders and employees to ensure solutions align with operational needs and Measure solution effectiveness and support continuous improvement initiatives through data-driven insights.
• Develop user documentation, training materials, and best practices to support adoption.
• Deliver training, coaching, and support, to help employees effectively leverage AI and automation technologies.
• Research emerging technologies and recommend practical applications that support business objectives.
• Support continuous improvement, operational excellence, and digital transformation initiatives across the organization.

Qualifications, Education & Experience

Required qualifications:

• Post-secondary education in Computer Science, Engineering, Information Systems, Business, Operations, Data Analytics, or a related field.
• 3-5 years of experience in process improvement, business systems, automation, software development, data analytics, AI solutions, or a related area.
• Demonstrated experience analyzing business processes and developing practical technology-based solutions.
• Strong working knowledge of Lean, continuous improvement, and problem-solving methodologies.
• Experience with AI technologies, workflow automation, low-code development platforms, or digital transformation initiatives.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Strong organizational skills with the ability to manage multiple priorities and projects.

Preferred Qualifications:

• Experience with Microsoft applications: Copilot, Copilot Studio, Power Platform, Power Automate, Power Apps, SharePoint, Teams, and experience with other AI tools such as ChatGPT or Claude.
• Experience with Python, SQL, APIs, Azure AI services, or data visualization tools.
• Experience supporting manufacturing, engineering, project-based, or operational environments.
• Knowledge of responsible AI, data governance, and information security principles.

Successful candidates will demonstrate:

• Lean and systems thinking
• Process analysis and problem solving
• AI solution design and prompt engineering
• Workflow automation and low-code development
• Data analysis and business insight generation
• Facilitation and coaching skills
• Change management and stakeholder engagement
• Documentation and process standardization
• Project execution and results orientation

Why Join Evans?

• Help shape the practical application of AI in a growing global organization.
• Work with cross-functional teams to solve meaningful business challenges.
• Gain exposure to modern AI, automation, and digital transformation technologies.
• Make a visible impact through projects that improve operational effectiveness and employee experience.
• Be part of a culture that values innovation, continuous improvement, accountability, and teamwork.

This role will work from our Calgary office and will involve collaboration across office, manufacturing, and operational environments. Occasional travel may be required.