AI Consultant - Customer Success & Solutions

Glia Technologies, Inc.; Canada; Remote; CAD 70,000 - 90,000; Full time

Job summary

A technology solutions company is seeking a highly-motivated AI Consultant to drive customer adoption of AI features and ensure successful integration of solutions. The ideal candidate has a Bachelor's degree in a STEM field and experience in customer-facing roles, emphasizing their consulting skills and understanding of AI technologies. This role offers an opportunity to make a significant impact in a dynamic, fast-paced environment.

Qualifications

• Bachelor’s degree or higher, preferably in a STEM-related field.
• 3+ years of experience in a SaaS Software environment.
• 3+ years of experience in consulting, professional services, or customer-facing roles.
• Understanding of Conversational AI and Generative AI.

Responsibilities

• Drive customer adoption and usage of AI features.
• Conduct training initiatives for clients.
• Analyze AI performance metrics and provide improvement recommendations.
• Collaborate with product and engineering teams.

Skills

Consulting

AI expertise

Customer Success

Communication skills

Project management

Education

Bachelor's Degree in STEM

Tools

UML

Job description

A technology solutions company is seeking a highly-motivated AI Consultant to drive customer adoption of AI features and ensure successful integration of solutions. The ideal candidate has a Bachelor's degree in a STEM field and experience in customer-facing roles, emphasizing their consulting skills and understanding of AI technologies. This role offers an opportunity to make a significant impact in a dynamic, fast-paced environment.