AG Parts Technician

Targeted Talent; Canada; Remote; CAD 45,000 - 65,000; Full time

Job summary

A leading recruitment agency is seeking a customer-focused Parts and Accessories Specialist for a prominent agricultural company in Canada. This role involves ensuring exceptional customer service, managing parts organization, and providing valuable insights on product selections. Candidates should have substantial knowledge of agricultural machinery and a passion for farming. The position offers competitive compensation and opportunities for professional growth.

Benefits

Competitive compensation and benefits

Dynamic work environment

Opportunities for skill enhancement and career growth

Qualifications

• Proven track record in delivering robust customer service.
• Strong understanding of parts and machinery.
• Experience with inventory management systems.

Responsibilities

• Elevate customer service to exceptional levels.
• Maintain organization of the parts room.
• Handle phone inquiries related to parts.

Skills

Knowledge of John Deere Ag products

Customer service delivery

Understanding of parts and machinery

Strong interpersonal skills

Experience with inventory management software

Physical fitness for handling parts

Valid driver's license

Flexibility in working hours

Background in farming and agriculture

Experience in a Parts Department

Education

Minimum 2 years' experience in Parts Department

Journeyman Parts Designation

Job description

Parts and Accessories Specialist - Ag

Are you a customer-focused professional with a knack for agricultural parts and machinery? We're seeking an individual to join our client’s team as a AG Parts and Accessories Specialist. Your role will revolve around providing top-notch service in selling, receiving, and delivering parts and accessories to meet our customer's needs.

Responsibilities

• Elevate customer service to an exceptional level, ensuring each customer's needs are met with satisfaction.
• Tackle stocking duties and maintain the organization of the parts room for efficient operations.
• Handle phone inquiries related to the parts department, offering prompt and informative responses.
• Provide valuable insights to customers on additional parts that can enhance their repair or service experience.
• Collaborate with other parts department tasks when required to maintain a smooth workflow.

Requirements

• Knowledge of John Deere Ag products, as well as other popular brands such as Case IH, New Holland, AGCO and others.
• Proven track record in delivering robust customer service to both internal and external customers.
• A solid understanding of parts and machinery, enabling you to effectively assist customers in their selections.
• Strong interpersonal skills to establish productive relationships with customers and team members.
• Experience working with software systems, facilitating efficient inventory management.
• Physical fitness to handle and lift heavy parts as required.
• Possession of a valid driver's license.
• Flexibility to work extended hours and weekends when necessary to meet customer demands.
• A background or experience in farming and agriculture, is highly regarded.
• A minimum of 2 years' experience in a Parts Department environment.
• A Journeyman Parts Designation, while not mandatory, is considered an asset.

Why join our client's team?

• Competitive compensation and benefits.
• A dynamic work environment that values teamwork and continuous professional development.
• Opportunities for skill enhancement and career growth with over 20 locations in MB and SK4