Ag Administration Clerk

eBrandon; Minnedosa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A cooperative business in Canada is seeking an AG Administration Clerk to support daily operations and provide excellent customer service. The ideal candidate will have a high school diploma, 1-3 years of customer service experience, and proficiency in Microsoft Office. This position offers a competitive compensation package along with benefits, fostering a diverse and inclusive work environment.

Benefits

Competitive salary

Health and Dental benefits

Employer-contributed pension plan

Professional development opportunities

Volunteer incentive program

Qualifications

• 1-3 years of customer service experience is required.
• Verbal and written communication skills are essential.
• Effective use of Microsoft Office suite is necessary.

Responsibilities

• Support the day-to-day operations of the Ag location.
• Provide exceptional customer service to producers and customers.
• Balance daily transactions and enter data.

Skills

Customer service experience

Communication skills

Microsoft Office proficiency

Independent and team work

Education

High school diploma

Job description

Heritage Co-op is accepting applications for a AG ADMINISTRATION CLERK

For our AG Site located in Minnedosa, MB

Who we are:

Co‑op is a different kind of business. As a co‑operative we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. With over 500 team members, Heritage Co‑op serves communities of Brandon, Minnedosa, Wawanesa, Erickson, Rivers, Sandy Lake and Strathclair. Our locations include gas bars, food stores, home centres, bulk petroleum and agro sites. To learn more about who we are and how you can help bring our brand to life, visit us at www.heritageco-op.crs.

What you’ll do:

Reporting to the Ag Location Operations Manager the Ag Administration Clerk is responsible for providing excellent customer service and supporting the Agro team with day‑to‑day operations. Responsibilities include handling customer inquiries, answering and directing phone calls, data entry, filing, processing invoices and maintaining office and location supplies. This position plays a vital role in ensuring efficient and effective service and operations.

Key Job Responsibilities:

• Support the day‑to‑day operations of the Ag location
• Provide exceptional customer service to producers, customers and fellow team members
• Direct customer inquiries and assist when applicable
• Ensure a world class customer experience by completing assigned workflows, with a focus on quality, maintaining brand standards and meeting established timeframes
• Order and distribute basic office supplies for the location
• Sort incoming mail, emails, fax and distribute correspondence
• Adhere to safety measures and report hazardous conditions immediately to the team leader
• Assist in the proper care and maintenance of department equipment
• Balance daily transactions and enter data
• Accept payments on customer accounts

Who you are:

• You have a high school diploma
• You have 1‑3 years of customer service experience
• You are proficient in the Microsoft Office suite
• You have proven effective communication skills; both verbal and written
• You have the ability to work independently as well as part of a team
• Valid Class 5 driver’s license preferred

Process close date:

This position will remain open until filled.

We are proud to be an equal opportunity employer, and we are committed to providing reasonable accommodation throughout the recruitment process to ensure an enjoyable candidate experience. Please reach out to the Human Resources team to discuss your needs if you require accommodation.

What we offer:

A competitive Compensation and Benefit Package: Our team members receive competitive salaries and a comprehensive benefits package which includes Group Life Insurance, Short‑ & Long‑Term Disability, Extended Health and Dental, and an employer‑contributed pension plan, matched at 6% of salary.

Inclusive Work Environment: At Co‑op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

Professional Development: We encourage our team members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

Additional Offerings: Team Member Purchase Rebate Program, Team Member Volunteer Incentive Program, Home Centre Preferred Pricing, EFAP (Employee and Family Assistance Program), Team Member Fitness Rebate of up to $100 per year towards health/fitness purchases. Heritage Co‑op values Team Members wellbeing.

At Heritage Co‑op, we strive to be an employer of choice by creating a culture our team members want to be a part of and supporting a healthy work‑life balance.

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Posted Tuesday, 2:05 PM
Expires in 29 days (Friday, December 19)