Aerospace Avionics Help Desk Specialist 24/7 Support

Mitsubishi Heavy Industries; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading aerospace company in the Peel Region is looking for an Aerospace Technical Help Desk Specialist - Avionic Systems to provide comprehensive support to airlines operating CRJ aircraft. The role involves coordinating technical investigations, responding to inquiries, and promoting the company's products and services. Ideal candidates will have a valid AME license, at least 5 years of experience in the airline or MRO industry, and strong communication skills. This position offers competitive compensation and a range of benefits.

Benefits

Competitive health, dental, and vision insurance

Generous vacation bank

Competitive compensation and annual bonus plan

Retirement savings plans

Employee discounts

Qualifications

• Minimum 5 years of experience with an airline or MRO organization working on CRJ products.
• Willingness to travel on short notice (less than 10% of work time).
• English proficiency required for communication with clients and partners.

Responsibilities

• Coordinate technical investigations with engineers, suppliers, and aircraft operators.
• Conduct technical analysis and troubleshooting, and implement corrective actions.
• Respond to airline technical inquiries with tailored solutions.

Skills

Team player

Strong technical judgment

Interpersonal skills

Attention to detail

Education

Valid Aircraft Maintenance Engineer (AME) license from Transport Canada or FAA-certified A&P license

Job description

A leading aerospace company in the Peel Region is looking for an Aerospace Technical Help Desk Specialist - Avionic Systems to provide comprehensive support to airlines operating CRJ aircraft. The role involves coordinating technical investigations, responding to inquiries, and promoting the company's products and services. Ideal candidates will have a valid AME license, at least 5 years of experience in the airline or MRO industry, and strong communication skills. This position offers competitive compensation and a range of benefits.