Aerie - Sr Brand Ambassador

American Eagle Outfitters, Inc.; London; On-site; CAD 25,000 - 30,000; Part time

Benefits offered by this job

40% off AE & Aerie

Seasonal discounts

Job summary

American Eagle Outfitters, Inc. is seeking a part-time Sr Brand Ambassador in London, ON. You will greet guests, provide an exceptional shopping experience, and represent the AE brand with energy and authenticity.

You will share product knowledge, build loyalty, and collaborate with the team to keep the store inviting and well-stocked. You love interacting with people, thrive in a fast-paced retail environment, and are available to work evenings, weekends, and holidays.

Qualifications

• Strong communication and guest service abilities.
• Ability to work in a fast-paced retail environment.
• Comfortable explaining product details to customers.

Responsibilities

• Engage with guests to help them find products using the AE Selling Model.
• Educate guests about AE & Aerie products and make suitable recommendations.
• Promote the AE loyalty program and other brand channels.
• Move flexibly between Salesfloor, Cash & Wrap, fitting room and stockroom.
• Resolve guest concerns while following company policy.
• Collaborate with team to achieve store goals while maintaining standards.
• Uphold integrity and adhere to AEO policies and procedures.

Skills

Interpersonal skills

Customer service

Selling skills

Job description

London, ON, Canada

Job Description

YOUR ROLE

As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. #practicemakesperfect
• You're at least 18 years of age.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE:

• They work with REAL people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.

About Us

Built on a platform of power, positivity and no photo retouching - inspiring people to love their real selves. Aerie is a fast-growing lifestyle brand offering intimates, apparel, activewear, and swim collections. With the #AerieREAL™ movement, we celebrate our community by advocating for body positivity and the empowerment of all women. As part of our Real Good promise, we create swimsuits, bras, and underwear with materials made from recycled polyester, recycled nylon fabric or sustainably sourced cotton.

AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

For Brand Ambassador and Stock positions, hiring will be based on need – however, applications are accepted on an ongoing basis, and there may not be an opening immediately available when you apply. For all other jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.

Job Info

• Job Identification 34697
• Job Category Stores
• Posting Date 10/22/2026, 07:41 PM
• Locations aerie White Oaks Mall
• Job Schedule Part time
• Job Shift Variable
• Anticipated Pay Range for All Posted Locations $18.45/hour up to $21.72/hour